CyberLink DVD Suite problem

Hello! This is my first post, so please bare with me if my questions seem bizarre.

OK, my problem is that recently, I wanted to start my CyberLink Power2Go program but it keeps giving me an error that is:

---------------------------
Error
---------------------------
The [Language\\P2GRC.dll] file is missing.

Reinstall the application.
---------------------------
Ok
---------------------------

The CyberLink Power2Go makes part of the DVD Suite program, however, is only the Power2Go that does not work. And, given that this program has been pre-installed since I bought my laptop, I have no way to reinstall the program.

At the present time, I have already contacted Cyberlink Technical Support and they told me to contact HP to a copy of the DVD Suite them to uninstall everything and put it back. Well, my next step is to contact HP by email and it has been 4 days and no response... then, what do I do now? Can someone help me please?

Details:

Operating system - Windows Vista 32-bit (Service Pack 2)

Model of laptop - HP Pavilion dv4 Notebook PC

Program - Cyberlink DVD Suite (Version 5.5)

-Cyberlink Power2Go (Version 5.6)

Thank you for taking the time to read this. If there is more information that I put in, please let me know.

Try to reinstall the application using the HP Recovery Manager.

Tags: Notebooks

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