D1370 "Scan type not the Remote Scan value... "Why this error when connected via USB

Printer D1370 MF w / usb on win7 x 64 machine connection.

I understand that when networked, I owe to the printer and manually press , then then before you scan using the software MF Toolbox on my PC and then must go to the printer once the scan is complete and cancel this setting manually before I can print or use other functions. What is total pain BTW...

However, I also have a MF6530 and can scan directly from MF Toolbox without manually change the setting of the printer when connected via USB.

So, I would like to connect one of my PC via USB for scanning to eliminate the requirement to manually configure the printer for the mode. But, when I do this I always get the error "type of analysis is not defined for [Remote scanner] on the device" even though I am connected via usb.

1. I do something wrong when I try to scan via a usb connection that causes the error "remote scanner?

2. that this has something to do with D1370 being a network printer. My MF6530 isn't a network printer.

3 is there a manual for the software MF Toolbox? The manual on the installation disc is for 'Send email' and 'Store to Shared Folder. The manuals provided in the box do not address MF Toolbox. There must be a detailed operating manual provided by Canon for this program?

4. What is the error Code 162,0,0?

5. where is the complete list of the error codes for MF Toolbox.

6 help!

Hi monza.

I know that this issue is frustrating and I'll be happy to help you.

The new imageCLASS machines are designed so that you can select an option to scan the machine.  There is no way to set a default scan on this computer option.  You will need to select [Remote scanner] or [computer].  This is to ensure that your device correctly handles the scan project.  For this reason, the ability to program a specific mode is not available.

Although an extra step to make, an advantage to choose the mode desired for a respective scanning can ensure that poor communication of scanner does not occur if it was programmed to a different mode.

The 162,0,0, the error indicates the Toolbox does not detect the scanner mode "Remote Scanner.  Scanning is not supported with a connection on the USB hub, as the hubs can cause communication problems, trying to transmit data to the computer.  We recommend a direct connect between the printer and the computer.  Once you have connected the printer directly, perform the following steps and check if you receive the same error 162,0,0:

  1. Check that the MF Toolbox is closed on the computer and press the [SCAN] button on the printer.
  2. Select [Remote scanner], then press [OK].  The display reads, "remote scanner. Waiting in line... ».
  3. On the computer, open the MF Toolbox and select [PDF].
  4. Click the [START] button green on the window [PDF].  The machine begins to deal with the scan.

Then I recommend to download and install the e-manual for the device to your computer.  It gives very detailed instructions on each of the functions of the machine.  The e-manual should be included in the manual on CD-ROM supplied with the machine.  If you are unable to access it from there, please click the link below to download the electronic Handbook:

imageCLASS D1370 - Brochures & manuals

I hope this information is useful for you.  However, if you need more assistance, please contact us at 1-800-OK-CANON (1-800-652-2666).

Tags: Canon Printer

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