Data from external hard drive not visible

My computer has been recently infected with the virus to restore Windows. As soon as I was aware, I unplugged my network cable and a drive external hard (without using to remove the device safely), who has all my data. I then used a previous restore point to get rid of the virus, which was apparently with success, because there is no remaining trace.

Now, the external hard drive is not visible in Explorer. Other utility programs say that the data is always there, but I can't see it or access it in the usual way. This drive worked perfectly up to this point. I tried to restart, unplug the external drive and reconnect it and using a different USB port, but so far nothing has worked.

How can I get Vista to recognize my external drive?

Hello

Run the system restore will be not delete or remove the virus on the computer. System Restore helps you restore system files from your computer to an earlier point in time.

First I suggest you to run the check, and online virus scan if no malware or viruses detected on the computer activity. You can run the scan for viruses online from the link below: http://www.microsoft.com/security/scanner/en-us/default.aspx

NOTE: Make sure that you select the correct version of the operating system before downloading the scanner)

For the problem with the external hard drive, follow the methods below:

Method 1:

Check if the device is detected in Device Manager. Follow the steps for the same thing:

a. click on start

b. click Run, in the Run dialog box type devmgmt.msc

(c) in the Device Manager window, locate the drive

Method 2:

Run the fix it from the link below and check if it helps. Link: Hardware devices do not work or are not detected in Windows: http://support.microsoft.com/mats/hardware_device_problems/

Tags: Windows

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