Data stolen from my iPhone 5

Hello.

I am writing to share with you my story.
A thief stole my iPhone 5 six months; I complained to the authorities, and I was shocked when I learned by a specialist in Apple support that the phone could not be found despite 'Find my iPhone' However, I felt better when I got to know that Apple guaranteed the safety of the data on it: it is impossible to read what is there.

However, yesterday morning my mother received a message on Whatsapp of a man with a prefix of Egyptian who knows my name, my iPhone model, and she is my mother. He asked his $300 for my phone back.

Now, my mother's phone number is a business phone number, very few people beyond the narrow circle of collaborators of hers can have. Only being able to access my data and see popular contacts will give you all this information. And my question is: but if Apple really guarantee the absolute inability to unlock iPhone, how this person may have access to all my data? The data of the people I know? My photos? My messages?

Since specialists Apple is so strange and amazing, too, I will propose a new complaint with the authorities. This time it's no more against unknown persons, but against Apple itself. I will ask at least an explanation of the incident and seeks compensation for all the problems that I have.

Have you ever heard something like this before? What should I do?

The phone is jailbroken in the past? If so, this might be a reason for which security features no longer work.

If your activation lock is still active, connect to your iCloud account to delete it remotely.

This also works if the phone is not connected to a cell phone or a Wi - fi network at this time. As soon as it is connected, it will be deleted.

Tags: iPhone

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