Dear Sir/Madam I am writing about the suite Adobe Creative License peripheral non-profit in January of this year, we bought. It's been almost four months and we still have to successfully download the software on the computer, so we can really use it.
Dear Sir/Madam
I write about more Adobe non-profit instrument allowed Creative, we bought in January this year. It's been almost four months and we still have to successfully download the software on the computer, so we can really use it. It is completely UN acceptable. Despite many attempts and chat sessions with several of your support staff. We lost hours and hours of our precious time trying to get a working to our computer installation. The computer is a newer version than MacBook Pro bought new in January 2015. It's a sad testament to the stability of your SW if you can't creative SW runs on a Mac. I am confused with what I can do about it. Your Tech support staff clearly didn't have the knowledge to fix and the SW is defective and unusable. Is the problem of the license of the device? We can get this as another form. The last chat with one of our staff asked an email address to at least try to get additional contacts for help, but technology chat session refused to give their address. Four different Tech tried different solutions without success. What to do next? Please consult the transcript of what has past and let us know how to proceed. We are a non-profit organization. Our time and money is valuable to us. We want the use of the software that we paid for. We need a solution to this.
Walter Wilson\
Executive Director
Hopesprings Corporation
It's our number of VIP
Hopesprings Corporation
07C5DAE501894FE5C0DA
Date of renewal: February 10, 2016
Try the chat support - for the still need help, click the link below? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Get help from cat with orders, refunds and exchanges (non - CC)
http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )
Tags: Adobe
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