Decommissioning of 2015.5.1 to the previous version (not 2015.5)

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  Upgrade to Adobe Acrobat XI Pro to Adobe Acrobat Pro DC.  Get a message saying "... no product qualifying was not found on this computer.  Then entered the serial number and indicates the serial number for the previous version is not for a product calling?  I tried to enter the serial number in the accounts of my Adobe page section, but it does not recognize either.  Can you please help?

  Hello

  Please see error: "this serial number is not for a product calling it" | CS6 cs5, CS5.5,

  You can also view product describing was not found on this computer?

  Hope that helps!

  Kind regards

  Sheena

• I can't open a page after the installation of Kaspersky Internet Scurity 2015, but I couldn't on the previous version of 2014. Help, please.

  I use Mozilla Firefox, and we are a family of Firefox. After installation of Kaspersky Internet Security 2015, I can not open a single page. Firstly, the report said: "it is not authenticated. Untrusted connection. Now, it says that there is an error. He had no problem when I used the previous version of Kaspersky Internet Security. Please help, I want back my browser.

  Hi AniJan, kaspersky is probably intercept all the encrypted connection that resembles a man-in-the-middle attack for firefox, if it is not properly implemented.

  you could go in the settings of kaspersky > more > network settings and disable the analysis of encrypted connections there.
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• How to open a CC 2015.5 project in the previous version please?

  There are so many problems with the last update, it isn't funny here.

  I reinstalled the previous version of CC 2015 but now have a new problem - projects worked in the latest version will not open in the oldest one.

  How to change the project file to allow it to open in the old version, please? This used to be possible, but I don't remember how to do it.

  Very urgent - a 2 days work everything is currently near the top of the med here.

  Project files are not retro-compatible.

• Where is the previous version of Photoshop CC 2015 1.2?

  It is not listed in the CC Manager (previous versions), I can't reinstall it if it's not listed even if your help pages say it will be.

  How can I reinstall?  I tried a restore of the system without result.  Plugins are missing or no longer works and cannot be reinstalled.  Like many I didn't it was a version upgrade.

  Thank you

  David

  You can also reinstall choosing to install the previous version in the applications tab.  You can find more information to download and install Adobe Creative Cloud apps...  The exception would be if you need the 32-bit version of Photoshop.  In this case, please use the direct download links provided by John in the #2 message.

• How can I go back to the previous version?

  Hatred 4.0 I want to revert to the previous version. What is the procedure?

  Downgrade to Firefox 3.6 first of all uninstall Firefox 4, but do not select the option 'remove my Firefox personal data '. If you select this option, it will delete your bookmarks, passwords and other user data.

  Then you can install the latest version of Firefox 3.6 available to http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your favorite courses, passwords etc.

  I recommend, to avoid possible problems with decommissioning, accessing your profile folder and delete the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Delete these files will force Firefox to rebuild the list of installed extensions, check their compatibility and cancel the toolbar customizations.

  For more information on how to find your profile folder, see https://support.mozilla.com/kb/Profiles

  What problems are you having with Firefox 4?

• Install the previous Version

  Hi, our school has a subscription to Adobe, in which to install the programs that we want to download via Adobe Creative Cloud Trail and then start a program that activate all downloaded programs. Given that this activation is currently possible with previous versions of adobe, we need to download the 2015 version which should be available under 'Apps'-> 'Filters'. But here I have to only the following options:

  Anyone know where I can find the previous versions?

  Previous through Cloud https://forums.adobe.com/thread/2185344 can help

  or

  This is an open forum, not Adobe support... Click below to contact Adobe staff for help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Why I can't install the previous versions?

  After that 2015 effects no longer supports some of the plugins I need.  I see many articles talking about how to install older versions of the software (I need 2014), but the link to find the previous version is missing from my creative cloud on my Mac application.  I see other filter options, but "View previous Versions" isn't there.  I don't need normally from previous versions, but I did in this case.  How can I either get this link (to open myself) or install directly the AE 2014?  Thanks in advance!

  just after the point 1/2 towards the bottom of the page is a portal showing how to install previous versions, https://helpx.adobe.com/creative-cloud/help/download-install-app.html

  or

  If you follow the 7 steps you can directly download a free trial here: Adobe CC 2014 Direct Download Links: Creative Cloud 2014 Release. ProDesignTools

  and activate it with your serial number.

  If you have a problem from the download, you follow the 7 steps, or your browser does not accept cookies.

  the most common problem is caused by failing to meticulously follow the steps 1, 2, and/or 3 (which adds a cookie to your system, allowing you to download the correct version of the adobe.com site).

  failure to obtain this cookie translates into an error page displayed after clicking on a link on prodesigntools.com or initiates the download of an incorrect (e.g., current) version.

• Problem of saving a file created in the previous version.

  Hello.

  I have a project created in the previous version of Adobe Muse.

  When I open the project in the new version of Muse (2015.1 Release, 2016-02-09), I can't save all changes to this project in the new version because the program displays this message: 2015.1

  "Adobe Muse CC has encountered an error and will now close. Please report the last actions bit that you have taken to this error to the Adobe Muse CC team.

  Pendants Ref or property: ImageFrame means unknown UID, ImageFrame means unknown UID, ImageFrame refers to unknown UID ".»

  Thus, the saved project is an exact copy of the old version unchanged file.

  In the new version of Muse 3 SVG-related images have become not associated with any object.

  Context menu is not possible on these files in the active panel. So they are not available for withdrawal.

  The elimination of the empty picture frames previously contained these files, doesn't help me too much.

  I can't help with this project.

  Thank you

  We are actively working on an update to correct this error, but I have no ETA for its release.

  At this point, there are a few choices:

  (1) send us the .muse file and we will perform the conversion of 2015.1 (and avoid the bug that causes this error) and you will receive the file.

  (2) return to Muse 2015.0 until a 2015.1.1 update is available with the fix for this error.

  (3) return to Muse 2015.0, found all the .svg graphics in your file and check to see if they are in a group that contains no other objects. If they are, break up this group to get rid of. (This error is triggered by a bug in the conversion of file format code that is triggered if a file contains a SVG graphic is in a group that contains no other object.) A group of one). Once all the SVG isn't in groups 1 point you can upgrade to 2015.1, open and save the file without error.

  If you choose to send us the file of manual conversion to 2015.1, please send the .muse file to [email protected] as well as a link to this topic for the context. If the file is larger than 20 MB, you'll need to use a service such as Adobe send & Track, Dropbox, creative cloud, WeTransfer, etc. file sharing.

  If you choose to downgrade to Muse 2015.0, which can be achieved first Muse uninstall creative application Cloud Desktop, then in the Panel of Apps from the desktop app CC Muse and it's going to be a drop down beside him Announces all the previous versions available for install. (This drop-down list appears only when the Muse is not already installed). Note that Muse 2015.0 cannot open files that have been saved using the 2015.1 Muse.

• I currently have version 15.3, Adobe Reader can only install the previous version? [Android]

  I currently have version 15.3, Adobe Reader can only install the previous version? If no update on 15/11/2015. If so, please write where and how?

  Hi ventorr,

  15.3 drive is the latest version for Android OS.

  The previous version can be available and downloaded here:

  FTP://FTP.Adobe.com/pub/Adobe/Reader/Android/

  Let me know how it goes.

  Kind regards

  Ana Maria

• I cannot install a previous version of Photoshop CC via the "previous versions" in the CC box.

  Was uninstalled previous versions already, I'm having problems of huge lag in the latest version. I tried everything under the Sun to solve this problem, decided to try a previous version. No earlier versions are appearing in the 'previous versions' area. I have also tried to find the box to keep the previous versions, but no dialogue appears after clicking on "update". Any advice on how to find an earlier version?

  I have the same problem with previous versions does not. I think if you have uninstalled 2015 and any other application PS, it might show again, or you can try using this link to a direct download. Prodesigntools did a great job, juggling links Adobe.

  Direct download links of Adobe CC 2014: 2014 creative cloud release | ProDesignTools

• The only InDesign that appears on my CC is the trial version, how to get back the previous version? It is not even in applications to find "additional" and "view previous versions"!

  The only InDesign that appears on my CC is the trial version, how to get back the previous version? It is not even in applications to find "additional" and "view previous versions"!

  Follow these instructions carefully: How to find and install the previous Version of Adobe Apps in CC 2015 | Adobe Customer Care Team

• Illustrator brush BLOB cc 2105 (ill) different work than the previous version. Now, is less sensitive to pressure. Why?

  Illustrator brush BLOB cc 2105 (ill) different work than the previous version. Now, is less sensitive to pressure. Why?

  Hello

  We have published a 19.0.1 hotfix that resolves this problem in discussion on this topic. Please apply the patch to your creative cloud application. The creative cloud application checks the update once a day, so you may see the update immediately.  If you want to force the check for an update at the beginning please logout and log back into the creative Cloud application.

  Link to 19.0.1 release notes: https://helpx.adobe.com/illustrator/kb/illustrator-cc-2015-crash-bug-fixes-19-0-1.html

  If you continue to see any questions send us an e-mail to [email protected]

  Kind regards

  Ashutosh

  The name of the Illustrator team engineering

• Where is the previous version?

  Unfortunately, I installed the version 2015. But none of the £1000 extensions are available. I need to push back by 2014. I uninstalled 2015.

  I saw how this is supposed to be an option in the CC updater, but there is no option for the DW 2015 INSTALL option to install the previous version.

  In addition, whenever I tried to run 1015, before uninstalling the Updater CC open. This never happened in 2014.

  Eeeekkkkk.

  If you want to switch to DW CC 20141, you can go to previous versions categoory in creative cloud.

  It DW CC 20141 would belong if you click in the drop-down for DW. You can install it from there.

  

  Thank you

  Lalita

• Since the installation of the latest IOS i.e. IOS 10.0.1 and 10.0.2, my phone is very slow, especially the contacts do not appear in the search and the camera hangs on startup. the battery is also used faster then the previous version.

  Since the installation of the latest IOS i.e. IOS 10.0.1 and 10.0.2, my phone is very slow, especially the contacts do not appear in the search and the camera hangs on startup. the battery is also faster, then the previous version, use 6s with 64 GB

  Hello naqvi65,

  I see that you have several problems with your iPhone after updating to the latest version of iOS. These issues include problems of performance, inability to find contacts at a Spotlight search, problems with enforcement camera freeze after the launch and the battery discharge more quickly than what you are accustomed. I want to help you find a solution for these questions!

  To answer your questions with performance and your inability to find contacts, we will try to restart your iPhone first to see if the problems persist. Take a look at this resource for more information:

  Restart your iPhone, iPad or iPod touch - Apple Support

  Take a look at this Web site using your photo app troubleshooting:
  Get help with the camera on your iPhone, iPad or iPod touch - Apple Support

  To keep an eye on your battery use, take a look at the information here:
  On the use of the battery on your iPhone, iPad and iPod touch - Apple Support

  To help maximize your battery performance, this site has some good tips for iOS devices:
  Batteries - maximize Performance - Apple

  See you soon!