Defective response in Mail 10.11.5 window

When I try to reply to an e-mail by pressing the button answer, Mail opens an empty window. He inserted senders address or it does not contain the original message. To add insult to injury, it is not possible to close this window. By clicking on the red button does absolutely nothing...

Any suggestions? Thank you.

Try to update on 10.11.5

Try a SafeBoot http://support.apple.com/kb/HT1564

Tags: Mac OS & System Software

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