Defener Windows will not work and will not allow uploaded files to open, saying: they all have a virus. How can I solve this problem.
Running Windows 7 and I cannot scan my computer or download files, system tray blushed and said, 'the file contains a virus' and the computer, and then delete the file. In the alert section it says that Windows Defender works. But it will not open Setup or scan. try to get a repair tool and the file does not open, he repeats to me, the file contains a virus and it does not open. What can I do other than to bring this problem to the experts. Maybe someone has an answer.
Thanks, D G
http://www.Microsoft.com/security/portal/threat/encyclopedia/entry.aspx?name=Win32%2FSirefef
Suggest you use HitmanPro Kickstart, which should remove this malware and fix changes made to the computer by the malware: http://www.surfright.nl/en/kickstart , you must use an uninfected computer to download it to a flash drive and then follow the specific directions on how to run the program on the infected computer. Hitman Pro Kickstart is available as a 30 day trial version.
For more information, see http://dl.surfright.nl/Kickstart-FAQ.pdf and http://dl.surfright.nl/Kickstart-User-Manual.pdf
And
http://securitygarden.blogspot.com/2012/04/understanding-Microsoft-anti-malware.html
The Windows Defender program which is pre-installed on W7 and Vista is an antispyware program only... .you must run a program full anti-malware.
http://www.techsupportalert.com/best-free-anti-virus-software.htm
http://www.dslreports.com/Forum/r28298407-2013-anti-virus-poll-
http://www.AV-Comparatives.org/
http://ask-Leo.com/what_security_software_do_you_recommend.html
See the following compliments of quietman7 MS MVP : choose an anti-virus program
Tags: Windows
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Remember to make changes before this problem?
Disable the security software and verify afterwards; Follow the steps mentioned in the link belowDisable the antivirus software
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There are ten virus adware and malware that have file names tries to invade the following files: my dovument (7), Shared (6) and Local C drive files (78); If you follow prompt to "remove all", nothing happens. There are three flashing warning signs alert me of evil potentiial for files named above. How can I solve this problem?
Hello
We need more information. What antivirus do you use? Don't forget to contact support
and forums. If the MSE a response - MSE here on answers forum. What version of Windows
you use. It might also help if you named the malware involved.Please provide all the information we need to help us help you.
How to ask a question
http://support.Microsoft.com/kb/555375===============================================================
This troubleshooting is for Windows 7 - Vista is similar - for XP using RUN instead of
Start - Search.If you need search malware here's my recommendations - they will allow you to
scrutiny and the withdrawal without ending up with a load of spyware programs running
resident who can cause as many questions as the malware and may be harder to detect as
the cause.No one program cannot be used to detect and remove any malware. Added that often easy
to detect malicious software often comes with a much harder to detect and remove the payload. Then
its best to be thorough than paying the high price later now too. Check with them to one
extreme overkill point and then run the cleaning only when you are sure that the system is clean.It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
the regular windows when you can.TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
It will display all the infections in the report after you run - if it will not run changed the name of
TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
check with the other methods below.
http://support.Kaspersky.com/viruses/solutions?QID=208280684Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
(If Rootkits run UnHackMe)Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Malwarebytes - free
http://www.Malwarebytes.org/products/malwarebytes_freeSuperAntiSpyware Portable Scanner - free
http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGERun the malware removal tool from Microsoft
Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.
You should get this tool and its updates via Windows updates - if necessary, you can
Download it here.Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enMicrosoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=enalso install Prevx to be sure that it is all gone.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
here or use Google to see how to remove.
http://www.prevx.com/ <-->-->
http://info.prevx.com/downloadcsi.asp?prevx=Y <-->-->Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.aspTry the demo version of Hitman Pro:
Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
(viruses, Trojans, rootkits, etc.). who infected your computer despite safe
what you have done (such as antivirus, firewall, etc.).
http://www.SurfRight.nl/en/hitmanpro--------------------------------------------------------
If necessary here are some free online scanners to help the
http://www.eset.com/onlinescan/
-----------------------------------
Original version is now replaced by the Microsoft Safety Scanner
http://OneCare.live.com/site/en-us/default.htmMicrosoft safety scanner
http://www.Microsoft.com/security/scanner/en-us/default.aspx----------------------------------
http://www.Kaspersky.com/virusscanner
Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1--------------------------------------------------------
There may be necessary sanitation - which some depends on your version of Windows.
RUJ SFC/scannow and checkdisk (CHKDSK) - if necessary to do a repair installation. For
more information on these methods require responses - Windows Forums for your version of
Windows.Answers - Windows Forums
http://answers.Microsoft.com/en-us/WindowsAlso, be sure to provide all the information we need to help us to help you:
How to ask a question
http://support.Microsoft.com/kb/555375=======================================
For extreme cases:
This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
uses aggressive methods to detect these threats, there is a risk that it can select some
legitimate programs for removal. You should use this tool very carefully and only after
you have exhausted other options.
http://us.Norton.com/support/DIY/index.jsp================================
If you are in North America, you can call 866-727-2338 for virus and spyware help
infections. See http://www.microsoft.com/protect/support/default.mspx for more details. For
international information, see your subsidiary local Support site.Microsoft support - Virus and Security Solution Center
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#TAB0I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
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