Delete box

Help some1 for some reason my deletion/move box does not close after it ends and when I use the Task Manager to stop the process it is windows Explorer restarts, and im starting to get tired of her. Please help me find a solution to my problem. THX

Hi Isamu1,

Thanks for posting answers.microsoft.com

Since then, it started to happen after getting a BSOD and which occurred after attempting to remove dust from your system, as you said, why not take a somewhat different approach to that.

1st, if you are comfortable opening your system and check that nothing got detached in what concerns the cables or any memory or any component within the system, I think that would be your best first step in this scenario.   If you are under warranty or you have a hardware specialist, you will want to consult first of all about this process.  They can you have opened the box and reinstall all components and cables.

2nd, the reinstallation of all why do not run some hardware general troubleshooting diagnosis.  Some hardware vendors have some available on their sites Web test components such as the hard disks, processors, etc.  Usually called a diagnosis of 32-bit Diagnostics outside OF THE OPERATING SYSTEM in my view, is that it is referenced to Dell.  You can consult your provider of material on this process.  You want to do that there is no hardware problems.

3rd, there is a tool of memory with Windows Vista that might be running on your system.  Click on start ORB / in the search line, type Memory Diagnostics / run the memory tool and make sure that the memory is not showing any error.

4th, if everything is check well, look in the event viewer and the list of all errors that are appearing as relevant on the issue you are experiencing.  Here is a paper on the view of the items in the event viewer: http://support.microsoft.com/kb/947321

Finally, because this error occurred recently, you can perform a SYSTEM RESTORE to a point in time before when the problems started.  Do not forget to change data or configuration changes after the system restore point will be lost, so get a copy of your current data stored on an external location where there are some files that you need.

Here is information about the SYSTEM RESTORE: http://support.microsoft.com/kb/936212/ - use the section system restore of this knowledge base article.

This issue may need a few different approaches when troubleshooting, so keep advised us on what the conclusions are that the steps are executed, we will be able to advise you with these steps if necessary if assistance is needed.

Thanks again for posting on the forum of community of answers.microsoft.com.

Kind regards
Debbie
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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