'Delete' function does not remove ext

Hello

I'm trying to 'Remove' some WebAssist extensions so that I can install the latest version of the extensions.

The program will by the movements 'Removing extension... '. "and the progress bar fills up slowly. When the pop-up window disappears the extension is always and the word 'Delete' is still there too.

I tried turning on and off and it makes no difference. I spent too much time (the last two nights) trying to solve this problem, but I can't--I'm now pulling my hair!

Your help would be appreciated.

Peter

Sorry for the late reply. I have no office and cannot access the Internet so far. This extension is an extension by user, since all of the files in this package of extension will be installed in specific locations of the user (i.e. under C:\Users\). During the installation of this type of extensions in CS6, EM will appear a dialog box so the user can choose to install it only to the current user or all users of the machine. Of course, if you have checked the option at the bottom of the dialog box when you installed an extension by user for the first time, then the dialog box will be more pop.

You can find a file mxi_path for this extension as part of "C:\ProgramData\Adobe\Extension Manager CS6\EM Store\Dreamweaver CS6" (if you have it installed for the current user) or "C:\Users\\AppData\Roaming\Adobe\Extension Manager CS6\EM Store\Dreamweaver CS6" (if you have it installed for all users). This file is an XML file and the full path of every file of content installed on the machine. So, you can delete these files based on the contents of the mxi_path file.

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