Dell AIO Printer 962 Photo and Windows 7 32 bit

OK, so I thought naively: "you had Windows XPII SP III for several years.  Time to update. "I bought a program of 32-bit Windows 7 for my old Dell Dimension E520.   Thank God I have the Windows 7 Upgrade Advisor printed report that told me what to expect with a certain number of programs, including Dell AIO Printer 962 Photo, Jasc Paint Shop Photo Album, WordPerfect12 and a few others wouldn't work, or have problems with Windows 7.    First of all the Dell AIO Printer 962 Photo.  Despite the fact I've updated drivers, and the small list of control on the screen tells me it is read to use, I get a message saying something like "your computer is unable to communicate with your printer.  He then advises me to unplug/re-plug the USB power cord cord, restart the computer, etc..  I did all that, nothing.  Second, the software I bought Corel, WordPerfectX6.  The thing installs OK.  Then I try to run it and I get a message stating: "WordPerfectX6 has stopped working" No. S_t!  I tried to uninstall and reinstall and nothing.  I had a call to the toll-free line 1-taking in charge, but I swear to you that I am about to return the thing and just do with NotePad.  What is essential now is Dell
Photo AIO Printer 962.  Someone at - he had THIS problem and found a solution?  I mention the other problem where the two events are related.   And since I use Windows7/32-bit, a Microsoft Product, I take a shot that maybe someone can have a cure!   Thanks in advance for any advice. Series-poet: (o)

Dell, web site, there is no driver Windows 7 not listed for your printer on the printer control, so everything you download may not work. The thing nearest Dell listed are Vista drivers, you can try the 32 bit version.

Cut first download auto driver from windows update.

Start right click System computer/properties/Advanced/settings/device installation settings/tick won't let me choose and never install win update and save the changes then install driver.

Tags: Windows

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