Dell Inspiron 3537, few problems

Hello.

I have an old Dell Inspiron 3537 of a few weeks. Was first Win8, but I have the update Win8.1.

After that I signed up for laptop computer, the next step was to my C: partition on both sides of the partition, partition C (OS) and D (Data). After that, I installed successfully all the programs I need. And after a few days problems began with a few BSoD. There are few problems and I'll explain all of them.

My Dell checkup "troubleshooting blue screen" reports every day one or more BSoD with explanation:
"The unknown hit-and-run driver (C:Windows/system32/drivers/atikmdag.sys) seems to have caused a system crash. Perform the tasks below to help prevent unexpected stops in the future".

On the same health check of my Dell, I try to run "PC Checkup", and everything seems OK, no reported problem. A personalized analysis on a single card, ATI (ATI Radeon HD8850) video and the result is 'passed '.
I run also build in DELL diagnostics (boot menu) and there were no errors, and also Dell diagnostics online and everything was fine.

I try to install the new driver from DELL (AMD Radeon HD 8850 M pilot 13.151.0.0) website, but during the installation screen blinked several times and then went away. I think it's OK because the video driver installed. I left phone for an hour to "complete installation", but noting happened. I turned off laptop by pressing ON / OFF button for 5 seconds, but after this laptop won't restart. Here, I noticed another problem that I will share with you in the moment. Fortunately, I have installed Acronis True Image 2014 so I was able to restore a system. BTW, same version of the driver is already installed according to the "MSINFO32).

Now, my system works, I still see the BSoD warning in my Dell Checkup, but actually I don't really see this BSoD. Strange.
If I click with the right button on the desktop and then click on "Property Graphics" or "Configure switchable graphics", I get this warning:

Second problem. My laptop during "BLACKOUT" explained beforehand, I tried to use Windows Recovery. I tried "Refresh" and "Resettlement" and both times I got the message:

"Could not find the recovery environment. "Insert the recovery media or your Windows installation and restart your PC with the media.

If I try to use "Backup and recovery of Dell", I received the message:

"Dell backup / restore could not detect the Partition Recovery on this computer." It may be missing or damaged. To recover your computer to the original factory condition and restore the recovery partition, please use your system recovery disk"etc. etc...

I don't have any coz discs that OS was preinstaled. So, basically I can't use all the facilities to recover my laptop because I have no media or recovery factory recovery disc. Fortunately, I'm using Acronis, but it's not a point. I want something to recover my original system, factory condition.

In fact, Windows catering facilities are OK and I can restore to a point, I created.

BTW, my hard drive is partitioned on 7 partitions. Initially, there were 6 partitions with immense C: partition. I shared this one on two.

And also, since this BSoD is probably caused by the video driver, how can I safely to update this driver. As explained previously, I had after the first test disaster. Can I try to install the new driver for AMD Radeon HD 8850 M from the ATI site?

Sorry for the question so long. If you have additional questions, I'll be more than happy to answer.

I hope that I will get answers, thanks in advance!

Inspiron 15R (5537, mid 2013) Service tag:ADMIN NOTE: maintain the label removed by privacy policy > | Express service code: ADMIN NOTE: kidnapped by the Express service code privacy policy >

Tags: Dell Laptop

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