Dell inspiron unable to open a session

Hello

I have a Dell Inspiron that does not let me login. At first, I thought it was not recognizing the password, but when I entered incorrectly, it prompted to saying me that it's a mistake, and I also managed to get in with this password in safe mode. That's why I removed the password. However, the problem is still on. It says the user profile is unable to connect and goes no further. Safe mode, I can't make a back up or make a new user profile. I fear that I will lose the windows if I don't save and I enter the key again which means that I have to buy a new it hosts only 3 computers.

Could you advice kindly accordingly?

Inspiron n5010

Could not open a session - bed message user profile service does not logon, user profile cannot be loaded.

Advice and help please

Thank you

Tags: Dell Laptop

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