Dell Portable backup drive hard - 2 to

I am trying to use a backup hard drive Portable Dell (2 TB) on my Asus 64 bit laptop running windows 7 Home Premium (SP 1).  When I first plugged it in the usb port, he showed that he was downloading drivers.  It shows in devices and printers as a portable device, but the manufacturer is unknown.  But I do not see the drive in Windows Explorer.  I also tried to work through a powered usb hub and it is still not recognized in Windows Explorer.  Y at - it ideas?

Hi Adolphsendl,

There are several reasons why an external hard drive may not appear in the Explorer, a conflict of being one of the most common drive letter. The first two places to check if the device is recognized by the operating system are the disk management and Device Manager. In disk management, you can partition the drive and manually assign a drive letter that is not in conflict with existing devices.

Tags: Dell Drives

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