Demote possibly necessary

I want to be ready in case I can't get a product key for my 64-Bit Windows 7 Ultimate, I've had for a year.  Yesterday, unexpectedly blocked Microsoft my product key.  Initially, this computer came with Home Premium.  The seller of the upgrade has provided a new product key which would not accept the Windows Activation.  The phone option, which allowed no man said I had Ultimate installed on several computers, which is false.  Oddly enough, I can still do Windows Update.  In addition, I ran Genuine Advantage that generated a Diagnostic report that showed no errors.  Can I get out without a data backup?  What I have to to?  This does not resemble other threads because the Edition that I have to downgrade already provided with this computer.

Thank you, gentlemen.  You are valuable resources.  However, I received a new product key with which I just had successful activation.  Also, I called just the Activation Center on a site where I had to plug in a microphone.  I ended up screaming on the phone automated, zero.  Thanks again.

Tags: Windows

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