Designjet z2100 predefined paper sync to the driver using the HP utility is greyed out.

Hi all

I have a z2100 24 "on the latest firmware v9.0.0.5 (November 2012) and the latest drivers installed on Win7 64 bit OS. Last UTILITY.

I downloaded a Preset paper HP (HP Everyday matte adhesive polypropylene) from the HP website and downloaded the document preset to the printer. The predefined paper displays on the front panel of the printer under custom paper types. If it worked.

To synchronize the document for my permit profiles now, I need to use the HP utility, but PROFILES PAPER SYNC icon is grayed out. Therefore, the paper type is not available in my driver. That's my problem.

Any ideas why I can't sync the downloaded document preset on the driver using the HP utility?

Thank you very much

Charl.

This forum focuses on the level of consumer products.  For the Designjet you can have better results, post in the forum HP Designjet here.

Tags: HP Printers

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