DeskJet 2540: "unexpected error" with Retina of Macbook Pro

My MacBook comes equipped with a CD player, and I tried following the link provided on my manual to download the printer on five occasions. On each, I show this page after clicking to start the installation of my printer. I tried to install it to another Mac and it worked without error. I'm not sure what I can do to solve this problem. Thank you in advance for your help!

Hello @msault

Welcome to the forums!

I hope to help you install the printer successfully on your Mac of Yosemite. Check out the steps below and try them in the order.

  1. Mac OS X: how to reset the printing system
  2. Repair disk permissions
  3. Restart the Mac.
  4. Download and install the full functionality driver here: HP Deskjet 2540 all-in-One Printer series full feature software and drivers
  5. In addition, to download this Apple driver: HP v3.0 for OS X printer drivers

Good luck!

Tags: HP Printers

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