DeskJet 930c: avoid the aliignment page after each page

Hello, since I changed the black ink cartridge the printer prints an alignment with full black rectangles header page after each page I need to print. Is there a way to stop this behavior unconditionally

Hi @guy_c,

Welcome to the Forums of HP Support! I read your post and see that the alignment is printing after each page, after changing the cartridge. I will do my best to help you with this problem. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

This problem occurs for one or two reasons, a problem of power, recharged cartridges or dirty contacts.

I would like to do a hard reset to see if that will solve the problem.
Let the printer and disconnect the printer cable and the wall socket for 60 seconds.
Reconnect the power cable to the output of the printer and the wall, and not a surge protector.
This ensures that the printer is full on and can help this situation.

Reinstall the cartridges.

I have provided a document for the cleaning of the cartridge and printer contacts, to see if that can help in this situation. Supplies HP inkjet - printing cartridge errors.

You use genuine HP cartridges?

If the problem persists, please Contact the HP Support for help. Check the model number and the form to receive a file number for faster assistance.

Please let me know the results. Thank you.

Tags: HP Printers

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