DeskJet D1341 new software message said "save the print media as" but then won't print

HP has made a software change, so now when I try to print it says 'save the output as', but there are two problems: (1) I don't want to save the output of printing to a file - I just want to print the document, like HP used to let me do. (2) even if I enter a file name, it does still not print.

Hi @M156

The default value is generally Adobe, but on my computer, I opened a PDF file and the file opens in Internet Explorer, with an intake in Adobe.

I suggest you go on the Tools button and then press or click on Manage Add-ons. Under display, tap or click all add-ons. Make sure that your Adobe add it is activated.  - Source

I suggest making sure you have all your Windows updates and verification of updates of Adbove too.

Keep me posted, thank you.

Tags: HP Printers

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