Deskjet does not print

Similar Questions

• DeskJet does not print in vista, but...

  Hello.

  I have a deskjet 2540 and I have 2 computers, 1 with windows vista and the other with windows 8.1. A few days ago, there was a malfunction of the wireless network and 2 computers can no longer print. I went to install the printer on 2 computers and computer with windows vista I can scan but not print from the computer with windows 8.1 I can print but not scan. What should I do?

  Hi @joguirian

  I think would be best to start with printing HP and doctor Scan. Printing HP and doctor Scan is a free utility (tool) that allows to quickly solve common printing, scanning and connectivity problems, including but not limited to:

  • Connectivity:

    USB: Check that the USB connection from your computer to the HP product works properly.

    Network: Verifies that the network connection between your computer and your network is working properly.

  • Device Status Test: checks the errors of the device, such as paper, paper jams, stands transport and paper issues and provides instructions to resolve the error.

  • Driver: checks the driver missing or corrupt files.

  • Device Manager: check the problems in Device Manager that could prevent printing.

  • Device online: check if the product has been suspended or put in offline and then sets the State back in line if necessary.

  • Print queue: checks and clears pending print jobs in the print queue (a newspaper for printing waiting to print).

  • Port Match: check the port settings for the HP product.

  • Device conflicts: check the conflicts with other drivers, such as the other brands of printers.

  • Ink issues: check the cartridges and the ink levels for issues that affect the print quality.

  • Print settings: check and adjust the print quality settings.

  • Test print: print a test page for the assessment of the print quality and provides options for cleaning and if necessary print head alignment.

  • Scan tests: check the scanning mechanism, drivers, and registry entries.

  Source:try the HP Print and Scan Doctor for Windows

  Click here to download and run the print and Scan Doctor > www.hp.com/go/tools

  If this does not resolve the problem, after back and let me know if there are all the symbols except the Green checkmarks and what they are next of course. The key is not always easy to identify the key and check mart are in the green circle.

  • If you see only the Green checkmarks (), the tool did not find any problem.

  • If you see green sides (), the utility identified a problem and fix it automatically.

  • If you see yellow exclamation points (), the test failed and requires monitoring of the user, but the step was ignored.

  • If you see a red X (), follow the onscreen instructions to fix the problem.

  I can't wait to hear back on your part.

• HP Deskjet 990cxi does not print color

  HP Deskjet 990cxi had for many years with no problems.  Once the color has begun to come out in pink, I replaced the cartridge from the printer and now it does not print in black and faded rose.  I replaced the cartridge with an another new and still the same results.

  Can someone help and let me know what I need to do?

  Hello LoBaan,

  Welcome to the Forums of HP Support! I see that you are not able to print in color on your HP Deskjet 990cxi, you replaced the cartridges without success. I would like that you start here: lack of color, wrong color or cast in print, follow these steps to resolve the problem you are experiencing.

  Let me know the results, I'll watch for your reply.

  Thank you

• HP Deskjet 2540 all-in-one: HP Deskjet 2540 does not print

  I bought my printer a while ago and implemented so I could print wireless from my Mac. The other day I had to print some PDF documents and printed first, but the other two never printed. In the queue, it says "ready to print" and the two buttons wireless to the printer are turned on. It also does not print when I connect it to the USB port. But when I print the test page, which printed fine.

  Hey @bess-stanton1,.

  Welcome to the Forums of HP Support!

  I see that you have some problems with your machine printing Mac OSX 10.11 for the all-in-one printer Deskjet 2540. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

  1. Disconnect the USB cable if it is connected.
  2. Turn the printer off.
  3. While the printer is turned off, disconnect the power cable from the back of the router.
  4. When the lights come back on the router, turn on the printer.
  5. Close any programs you have open.
  6. On your Mac, click on your Apple icon, system preferences and printers and Scanners.
  7. Hold down the CTRL key and click on an icon of your printer on the left.
  8. Click on reset printing system.
  9. Click the 'more' in the lower left corner.
  10. Select your printer from the list.
  11. Click in the box next to and select your printer from the list.
  12. Click on Add.

  Please let me know if you can print after you follow the above. If you can, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• HP Deskjet F2410: The printer does not print

  I have a problem with my printer after reformatting my PC.

  Product name: HP Deskjet F2410 not

  Operating system: Microsoft Windows 7 (64-bit)

  Drivers and software are already installed.

  I have the new black and color ink cartridges

  When I send command my printer does not print but in the Panel, devices and printers, in "see what's printing", everything is correct written: the Document name, status, Pages, submitted, Port. ""

  Is it possible that my printer has stopped working properly because I changed the operating system from 32 to 64-bit?

  Thanks in advance for answers

  Elena

  Hi @Elena_Kh,

  Welcome to the Forums of HP Support! I see that you have recently formatted your PC running the Windows 7 operating system and now you cannot print to your F2410 not HP's Deskjet.

  I would like you to follow the steps below:

  Please, try disabling your firewall and perform a clean boot. Now, follow the steps below:

  1. disconnect the USB key if you use a direct connection.

  2. remove the software HP Deskjet F2410 not to uninstall from the control panel of your computers an option of the program.

  3. restart the computer.

  4. make sure that all them that software Deskjet F2410 has disappeared from the list of programs, but also your HP folder listed under all programs in your Start Menu.

  5. now, go ahead and download the software and drivers for your Deskjet F2410 (DO NOT connect USB until the software prompts you to):

  HP Deskjet F2400 all-in-One series Full Feature Software and Driver

  6. go ahead and print a test page.

  7. If you are unable to print a test page, please run HP print and Scan Doctor > www.hp.com/go/tools

  -It was designed by HP to offer users troubleshooting and problems of the functionality needed to solve many common problems experienced with HP print and scan the products related to Windows computers.

  Please let me know if it was successful!

  Thank you for being a part of the community of HP. Please let me know if this helps solve the problem by marking this message as "accept as Solution" . If you need more assistance let me know and I will gladly do whatever I can to help. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

• HP deskjet series of 1510 does not print

  We recently mloved to la Gomera (Canary Island) and there I bought an hp deskjet printer 1510. It will not print when connected to my laptop, also a HP with Windows vista, although it is connected, is on and is the default printer. I tried everything the doctor print and scan suggested (like cutting the fire walls, check print ooler, reinstall the driver and software etc.) and everything that I found in the taking in charge of HP. still does not print. When it is connected to our other laptop, HP also but with windows 7, it works fine. The only thing that I managed to print is a diagnostic page but it gives only numbers and letters like SN = CN39a19mmp05yr 21 PG = 81 12 BY =-5 yr 22 FB = 0/0, etc.. Nog is far from help me :-(.  someone knows how to fix this?

  Hello

  Please try the below mentioned steps...

  Click START > device and printer > add a printer > add a local printer >

  (if the printer is connected with USB)

  Select "Use existing Port" then Virtual USB from the drop-down menu, click on NEXT, in the production list, select HP / Hewlett-packard and in the right pane, select Deskjet 6980 and finish the wizard

• HP Deskjet 3050: deskjet 3050 does not print the JPG files in color - all other documents are printed only in black and white

  Dear all,

  I have a problem with my Printer 3050 Deskjet. (USB connected with my laptop).

  My printer does not print documents colors in color, but only in black and white (with the exception of JPGs (photographs) which are printed in color.

  Word or PDF documents (for example) are always printed in black and white - even if they are in color.

  Copy of pages in color on my printer is not a problem.

  This works perfectly well. The printer is connected to my PC via USB.

  Cartridges (color and black and white) are practically new and original HP cartridges.

  Could the problem be associated I could have changed by accident print settings.

  Thanks in advance for your advice.

  Cheticamp

  Hi Cheticamp,

  In controlling panrl → devices and printers.
  Right-click on the printer and select Printing Preferences.
  Cot the Advanced button and make sure that grayscale printing is set as stop and confirm.

  From within Word, click file > print and click settings.
  You will see the screen Lady printing preferences.
  Press Advanced Options and check the optio grayscale is set as off for Word as well.

  Hope that helps,
  Shlomi

• HP Deskjet Ink Advantage 2545: HP Deskjet Ink Advantage 2545 does not print Cyrillic

  Hi all

  My HP Deskjet Ink Adnavtage 2545 does not print Cyrillic characters, for example: България. I installed the latest drivers from the link below, but the problem persists: http://support.hp.com/us-en/drivers/selfservice/HP-Deskjet-Ink-Advantage-2540-All-in-One-Printer-ser...

  I will be grateful if you help me to solve this problem.

  Hello

  I called the support in Bulgaria, but the cause has not yet been identified. :-(

  Update (10/03/2015): the problem was caused by the original-black cartridge - which came with the printer. It has been cleaned and now everything works fine.

• DeskJet 1515 does not print the bottom of a page

  Hello Andrew, could someone help me cause I don't know how to fix it. my all-in-one deskjet newly purchased 1515 series does not print the lower part of the page. for example, I insert a border line and then when I press ctrl-p printing layout page showed that the bottom border was not there despite the margins are correct.

  Hello Aldwin06and welcome to the Forums of HP, I hope you enjoy your experience!

  I see that you have problems with your impressions.  I'd love to try to help you, but I need some information first. I'm a link a few HP Support documents below that will show you how to find what operating system you are using. In addition, if you are using Windows, please indicate if your operating system is 32-bit or 64-bit. With this information we can provide you with accurate information.

  Mac OS X: how to find which Mac OS X Version is on my computer?
  Operating system Windows am I running?
  Is the Version of Windows on my computer 32-bit or 64-bit?

  In addition, this problem occur when printing several programs?

  Please let me know what you find.  Thanks for posting on the HP Forums!

• DeskJet F488 does not print

  I have a Deskjet F4488 - CB745 (bought in shanghai) from a Macbook OSX 10.6.8 runnning and have installed the driver on the HP site appropriate for OSX 10.6. It scans very well but does not print. I printed a test page the printer itself is fine. What Miss me? any suggestions would be welcome.

  Reset the printing system:

  -Go to System Preferences > print & Scan
  -Right (or control) click in the rectangle listing your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign more to add a printer. Select the default tab on the top of the window. Search for the printer, select it, and then beside the dropdown 'Use', select the model of the printer (not AirPrint). Wait for the 'Add' button becomes available. Until it clicks.

• DeskJet 2542: Does not print documents

  My printer does not print what I scanned. It will print other documents so I know I'm connected, but whenever I try to print something scanned and then it stops responding. I tried my mac - min and rom my ipad and none worked.

  Hi @kathpage,

  Welcome to the Forums of HP Support! I see that you are having problems printing the scans saved. I would like to help you today. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  Did you download and install the drivers for the printer, or you use the Apple drivers?

  Check the name of the driver that is installed by the printer. Make sure that it shows just the name of the printer.
  Click on the Apple menu, click System Preferences. Click on Printers & Scanners, highlight the name of the printer on the left side and right side of the screen it should show the name of the printer. (Deskjet 2542)

  If the full name of the printer is not correctly, delete and add the printer name back from the list. Click on the sign - to remove the driver and then click on the + sign to add the driver might have to drop-down list to select the name of the printer to add a click.

  

  

  Let me know how the name of the printer is listed. Your home to fix a screen shot if you wish. Pictures are worth a thousand words.

  What scanning software is you using and what format are saved scans as?

  If you save them in PDF format and using Adobe Reader to open, try the following:

  In the print dialog, press the Advanced button and select print as Image.

  Try to print again.

  If you have any questions, please let me know what steps you have taken and the results. Thank you.

• DeskJet F4480: full black print cartridge still does not print black. Colors OK.

  What the title says. All of a sudden my Deskjet F4480 does not print black. All cartridges are almost nine (changed recently, bought at Staples). Colour printing is OK. Print a page with black text and results in only the images printing color images. I only went through all the steps of cleaning cartridge several times, no difference. There is no error message, just black not appear do not at all.

  And... Here is the solution.

  Funny how I found an explanation of the problem and how to fix it on a different printer manufacturer's Web site, but not on HP... But I digress.

  The black cartridge has been blocked. The way of difficulty is:

  1. remove the faulty cartridge from the printer.

  2. place a small amount of boiling water in a cup (about 1/4 in.) and dunk of the print head (the part where the ink comes out) in warm water for a minute. Do not immerse the entire cartridge in hot water, just the print head.

  3 take it out, pat against a paper towel, observe the model ink left in the cartridge on the towel. If too little / interrupted, dunk again in hot water for another minute, pat again. You want to get an unbroken line of ink through the length of the print head. Repeat as needed (I did 4 times total).

  4 cartridge Pat dry everywhere, put it back in the printer, run cleaning cycles (1 - 2).

  5. If still not good fixed, take out the cartridge and repeat 2 (I had to do it again).

  You will lose little ink, cartridge of bad and good a well (you can not run cycles with only 1 cleaning cartridge), but at least you won't have to throw a nearly full cartridge.

• HP deskjet 3520: black ink does not print

  My HP deskjet printer that is 2 months warranty, that I recently bought a new HP cartridges for now will not print black (other colors are all very well).
  If have spent hours and hours trying to solve this problem, following all the advice on this forum - believe me, I tried to clean the vent system, cleaning of the print head. The really frustrating thing I had just bought new ink for the machine $60 thrown and now my printer does not print. I'm out $60 and I need to buy a new machine very frustrating and this machine is used very little only occasionally to print some checks and a few emails.

  I promise you that this HP will not be my next choice.

  Tammy

  The message here suggests to call HP Support even if your printer is no longer under warranty if the standard troublehsooting steps do not resolve not black not print on your Deskjet 3520.

  If you are in the USA call 1-800-HPINVENt or Canada, also see details here.

• HP deskjet 3620 does not print on the internet

  My hp deskjet 3620 is taken offline whenever I try to print a page of IE 11. Is the problem of the printer? I can print out IE 11.

  Hi esac42,

  I understand that you are not able to print from Internet Explorer to your HP Deskjet 3620, your printer goes offline. You are able to print from other programs without problem, until that we know there is no problem with the DJ 3620. Can you please let me know the exact operating system you use?

  I would like that run you HP print and scan doctor- it was designed by HP to offer users the features and troubleshooting problem needed to solve many common problems experienced with HP print and scan the products related to Windows computers.

  If you run the PSDR and still get the error the printer offline, I would like to continue you here: "Printer is off-line" Message appears on the computer and the printer does not print, I know it's only IE that you are having problems with, but please fill out all of the recommendations.

  I'll watch for your reply.

  Thank you

• HP Deskjet 710C does not print colors (also after changing the cartridge with a new one)

  HP Deskjet 710C on Windows XP

  Problem: Printer does not print color. Black printing works. It also does not print color now, I changed the color with a new cartridge. Remove the printer from Windows XP and reinstall also does not resolve it. Also by using the option in Windows/printer driver for the cleaning cartridge has failed. Anyone know a solution to this?

  There is a document about the lack of color of the issues on the printer Deskjet 710C that can be found here.

  I hope this helps!