DeskJet F4280 running on HP desktop w/Vista continues to go 'Offline'

The default printer is selected, but continues to change the status to "Offline". It is connected to a computer HP, VISTA USB... and it's almost impossible to change status online via the Vista menu... the only way I can easily connect to the printer is turning on the printer and turned it off until that change online status... most time also means to restart the computer... that's what I'm buying technology for! And I'm supposed to be HAPPY! Is not...

RobertoR,

I appreciate your response and thank you for your willingness to help me find a solution. Yes, I check the USB cable and it us a USB2... it was the original one supplied with the printer when I bought the computer and printerback in 2009.

My problem was that the diagnostic utility seems to be part of the problem, because he gave me the right answer, but the utility won't let me 'access' the right solution... After several attempts to use the utility, close just the printer, then after a few seconds, on the printer back, and that solved the problem... so my solution was found, and after a few reoccurences of the 'problem '. It now seems to be resolved.

Thank you.

CS - EP

Tags: HP Printers

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