Deskjet F4580 - lose the USB drivers every time I use the printer

Hello

My Desket F4580 works well without wireless and USB, it's just every time that I plug in USB (for scanner) told me the device is not recognized, I then remove the device and then reinstall it....

Science, not rocket, but not really acceptable either.

To be fair, all worked fine until about 4 weeks ago, I don't know what changed and imagine that it is a problem of SYS OP rather than the printer... but if anyone has an idea (Ding!) or can help you, please please please

Stuart

Win 7 (64)

Hi stuboy_spain,

I see that whenever you reconnect the USB cable, you get the message that the "device is not recognized", when you try to scan. You must remove and readd the device to make it work again.

Download and run the Print and Scan doctor. It will diagnose the problem and could solve it automatically. Find and fix common printer problems using the tools of diagnosis HP for Windows?

If you're still having problems, then take a look at this document.

"Year error occurred while communicating with scanner ' or a"He has no connection to the computer"message when scanning.

Make sure the printer is connected directly to a wall outlet and the USB cable is connected directly to the computer. The USB cable should not be more then 6 feet. Is the cable a cable 2.0 or 3.0

Try another USB cable. Try a different USB port on the computer.

You experience the same problem through the wireless connection or just the USB connection?

What were the results when you ran the Print and Scan Doctor? (she print or scan, error messages)

Is it a laptop or desktop?

Please provide detailed results if you're still having problems.

Good day!
Thank you.

Tags: HP Printers

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