Desktop PS-14301: operating system

My sister-in-law has had this desktop computer for 2 years. Since she bought, he was sent to your technical support once because of some problems with some hard disks. After this first repair we need to take it to another technician (already out of warranty) to get the virus get rid. Now we have the computer working again, but the problem is whenever we go ask as to activate the operating system by typing the product key. Now that we have tried to check all the stickers that are connected to this computer, but we could not find anything on the product key. Now, my question is, if we are provided with the product key when we had this device purchased can still get us it? Or is it possible that when we had bought it they haven't given us a real operating system? pls help I need to know that we should do next, or we will bring back this new to a computer technician.

Greetings,

The certificate of authenticity must be affixed to the tower. You should see a 25-digit product key.

I suspect that the tech installed Win 7 own. If you use the HP COA product key to activate Windows 7 using the phone method.

HP provides a product valid key is a testament to the COA sticker attached to your tour. Technology has not activated the PC after a cleaning installed.

Take this issue to the latest technology that you to fix your PC.

Hemdani

Tags: HP Desktops

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