Desktop running slow and impossible to close the site Web ZergNet and other items

running windows 8, the office is slow, look at articles on Yahoo, now cannot do so close, it is called ZergNet

Left: Virus and malware/scanning, the Deetecting and removing software

Original title: tabs

Hello Connie,.

Thanks for posting your question on the Microsoft community.

We need more information about the issue so that we can help you better.

1 what exactly is the problem when you say, "desktop is slow? Are you referring to the opening of the icons on the desktop?
2 are you referring to the yahoo Web site when you say, "sought to articles on Yahoo? If so, no problem occurs in all Web sites?
3 do you use Internet explorer as your default browser?

Thank you for details on the issue.

Site Web cannot answer or close due to corrupted browser modules. Windows or office can be slow due to the presence of unused files, shortcuts or programs in Windows. It can also happen due to any virus or malware.

You can check the issue with sites Web does not respond with any Add - ons. You can disable all add-ons in Internet explore and check the number.
Refer to this article:
Manage Add-ons in Internet Explorer
http://Windows.Microsoft.com/en-us/Internet-Explorer/Manage-Add-ons#IE=IE-10

For slow Windows and its office, please run the system maintenance utility and check. Please follow these steps:

a. press Windows + C keys and click on Search.
b. type Troubleshooting in the search box and click on it in the search results.
c. click on "display all" and then click on "System Maintenance".
d. click on 'Next' and follow the on-screen instructions.

It looks unused files and shortcuts that you can clean or remove so that your computer can run faster.

Please also run Microsoft safety scanner to check and remove any viruses or malware that may cause the problem.
Reference:
Microsoft safety scanner
http://www.Microsoft.com/security/scanner/en-us/default.aspx

Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

I hope this information helps.

Simply answer the required information and let us know if you need more help.

Thank you

Tags: Windows

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