Details of the required right to use SupportAssist
In the page of Dell.com SupportAssist (http://www.dell.com/Learn/us/en/555/services/support-assist?c=us&l=en&s=biz), it indicates that a ProSupport contract is required to use SupportAssist.
Yet in the Release Notes, it refers to the ability to generate cases for devices with Basic warranty service contract. Then, in the FAQ document, it states that SupportAssist is available with warranty on hardware and service right ProSupport on the system.
I'm confused as this right is required to use SupportAssist. Can someone please clarify?
Thank you
Sharon
Hello Sharon,
Yes SupportAssist is a free download and can be installed with OpenManage essentials for switches, storage and Dell server monitoring. A single instance of OpenManage Essentials and SupportAssist allows you to monitor up to 2000 devices. The features that you get are different for each hardware device Dell that monitor you according to the contract of guarantee on this device.
If the device has only a standard warranty, remote collection of newspapers and monitoring features are enabled for the device while for devices with contract ProSupport, automatic support case is created in response to defects of hardware detected by SupportAssist.
Thank you
Nilesh
Tags: Dell Products
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Caveat!
Wrap your head in tape before reading just for the sake of security.
My two questions were;
(1) may LV re - use tampons of VI calling when you use VI serve call by reference?
(2) is used when the use of call by reference UI thread?
1 when you call a VI using the call through the reference node, the data in the pane of the copied or is node connector - this online as it would be with a Subvi properly implemented?
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Long answer:
The compiler does not know what will be called VI, but there a hint:
the reference connected to the node of the call by reference. He uses to get the 'Prototype' for the call. Therefore, for optimal performance, use a prototype that has the same 'characteristics placeness' as it is called VI. That said, users don't know what are the "characteristics of the placeness.
Before getting into the details, I will say that the overhead of these copies should not matter much unless it's a large data structure (a table with lots of items.) or a cluster/class with many fields or containing large networks etc..
Example 1:
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2 - is the call made by the reference to run in the user interface thread node? If the call is made by a remote machine via ethernet, thread that host (the computer that makes the call by reference) runs on and thread that executes the target (the machine that contains the file VI) on?
In the case of premises, the appeal made by the reference node does not require the user interface thread and may work in some thread the VI wants to run in.
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