Device and driver for Windows Vista

When I try to check the dates, I get a message that says that my camera (trusted platform Module 1.2 safety device is OK for my program. Then I get a message that says this device cannot start code 10... Click then on the button for the solution and the same code will go up and nothing else happens. What can I do to fix this problen

Hi windancer,.

First of all, you can try to turn off the TPM from the control panel for C:\ drive and then try to check the updates of windows.

To turn off BitLocker Drive encryption, follow these steps:

1. click Start and select Control Panel, then Security, and BitLocker Drive Encryption.

2. starting at the "BitLocker Drive Encryption" page, find the volume (C :\) on which you want BitLocker Drive encryption turned off, and click Turn Off BitLocker Drive Encryption.

You can also check out the following link and try the steps to disable TPM:

http://TechNet.Microsoft.com/en-us/library/cc749022 (WS.10) .aspx

You can also check in the device for possible errors Manager

For more information, please visit the following links:

Description of errors related to the 10 Code that generates the Device Manager in Windows on computers

http://support.Microsoft.com/kb/943104

A yellow exclamation point appears next to the Trusted Platform Module 1.2 device in Device Manager if you install Windows Vista before you update the BIOS to a TCG compatible version

http://support.Microsoft.com/kb/951023

Hope this information is useful.

Boumediene. K.
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

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Tags: Windows

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