Dial the direct IP address of E20 E20 /-to-peer

Hello

We try to replace Polycoms by E20 in our small office.  We always try to get the E20 to accept the static Ip address.  He will gladly accept a DHCP offering if the product is connected to a local VIRTUAL network with a DHCP server.  If specify us a static IP address, it shows network not found message.

Everything we try to do is make a direct ccall-to-peer use a publicly routed IP address.  Of course, since we are still not able to use static IP addresses, in our test configuration, we have two units connected on a private subnet (172.16.140.50 and 172.16.140.51), which is to assign a DHCP address for both units.  Is it possible to call direct ip from 172.16.140.50 to 172.16.140.51?

Thank you

DD

Hi DD,

A couple of things to check. I don't know whether a problem with the IP address conflict, I think that Ravi pointed out correctly that if it is a conflict with the IP address, you can send it.

Just to add to that, Yes, you can make direct calls. In order to make direct calls, make sure that the version of the software on the E20 is TE4.1. Once you have the E20 running this version, you can configure the E20 as a H323 endpoint and you would be able to make direct calls to public IP addresses.

For more information, please see the release notes for TE4.1:

FTP://FTP.Tandberg.com/pub/software/endpoints/Te/Cisco%20IP%20Video%20Phone%20E20%20TE%20Software%20release%20Notes%20 (TE4) .pdf

You can assign IP addresses to the E20 and then make the Direct call setup mode. Connect to the API and the following number:

xConfiguration H323 profile 1 CallSetup Mode: Direct

Hope that answers your question.

Kind regards

Saint André

Tags: Cisco Support

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