didn't recognize RAW files no previous recorded camera Canon 50 d files or the new canon 7 d mk2 - any ideas how to fix? Martin

Photoshop does not have the previous canon 50 d raw files and new raw files from canon 7 d mk2 to be recognized, so does not open. The two cameras are in the list of photoshop, any ideas how to fix it please? Martin

The two cameras are in the list of photoshop

The list shows what version of Photoshop is required for each camera model. Everything simply because it's on the list, does not mean that is supported by your version of Photoshop.

Devices supported by Adobe Camera Raw

Camera Raw plugin and Adobe application compatibility

Canon 50 d requires that Camera Raw 5.1 = Photoshop CS4 or later version.

7 D Mark II requires Adobe Camera Raw 8.7 = Photoshop CS6 or later version.

Tags: Photoshop

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