Difference between bouncebacks in canvas of the campaign against the campaign analysis report

I have a campaign currently having only an email to send in it.  When I look at the green number in the corner of the email, I show 12 bouncebacks (and some selected because of defection, but 12 listed as bouncebacks). However, when I run the report of insight, it is said there were only 3 total-1 2 hard, soft.  I have already noticed this kind of disparity before. Someone has any ideas why I see that?

Hi Jessica,.

Bounceback numbers you see in your campaign analysis report are emails which Eloqua tried to send, but failed due to a bounceback. The numbers you see in the canvas of the campaign are the contacts that have been excluded from the benefit of enamel because they have rebounded in a previous transmission;

Tags: Marketers

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