Difficulties to download the Synaptic touchpad

My touchpad is very sensitive, and in the search for a solution, the HP Web site guided me the following instructions:

Make sure the Synaptic TouchPad software is in use

Hello

This would seem to relate to the ALPS to the device which is strange!  I think it would be interesting to try to reinstall the driver ALPS.

First, download the driver from the link below and save it to your desktop.

FTP://ftp.HP.com/pub/SoftPaq/sp37501-38000/sp37794.exe

Now, open windows control panel, open Device Manager, open "mice and other pointing devices, right-click on the pointing device and select Properties. Click the driver tab and then click on uninstall.  Once done, do not restart the laptop.  Go back on the desktop, right-click on the Setup program and select "Run as Administrator" to launch the installation.  Once this done, restart your computer, open windows control panel and open the mouse settings to see if you have a tab on the ALPS pointing device available now.

Looking forward to hear from you.

Kind regards

DP - K

Tags: Notebooks

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