difficulties to remove silverlight so that I can download another version of silverlight
I have Comcast cable, when I go on some premium channels other than HBO, I get a message from Silverlite version upgrade. I removed the current version and downloaded the updated version, but it did not download properly. When I try to remove it in order to recharge, I get a message as followes "patch package cannot be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package. "I tried to download from the link that Comcast and I went to the site Silverlite himself to download. I tried both ways with no luck. I need help with the removal of the current program Silverlite on my computer. Does not try to remove addition and delete a zone.
I am running Windows XP.
Any help would be appreciated.
Thank you
Hi Mustangabq1,
You can follow the steps in the following article and check if the problem persists.
How to clean a facility damaged Silverlight and then reinstall Silverlight
http://support.Microsoft.com/kb/2608523
Let us know if that helps.
Tags: Windows
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