Digital persona not to find the device of the fingerprints of validity
Hello, I have a Dell laptop with Windows 7 Professional and a validity vfs300 fingerprint sensor.
In Device Manager, the biometric device displays fine without problems in the form 'Validity Sensor.
(driver version number 2.1.0.2)
My problem is:
I have DigitalPersona Personal Software updated to version 4.11.3825
(the most common starting from 04/05/10) and it will not detect the validity sensor.
Also, the choice of the biometric device under the Control Panel does not exist.
Honestly, I wouldn't even need DigitalPersona if Validity Sensor was able to appear in Control Panel of Windows 7, but I can say that this new feature is half baked. I guess it's bad drivers.
I need help. Thank you.
After many days a lot of work, I finally found the solution for VFS301 of a validity sensor works with Digital Persona on Win 7 64 bit because it is supposed to.
NOT the drivers INSTALL WBF all sites or drivermax... These drivers allow only logging in Win7 and no website, sign in.
(1) first of all UNINSTALL all software and the DDK (Driver validity)...
Make sure that also go to the control panel =>-online Validity Sensor Device Manager
UNINSTALL the sensor and check "erase the software driver for this device.
(2) then make sure you REBOOT
(3) DOWNLOAD and install validity of HP drivers
FTP://ftp.HP.com/pub/SoftPaq/sp48501-49000/sp48509.exe
(4) REBOOT AGAIN... it is important
(5) Download Digital Persona worm 4.11.3805 the link below
http://d11tvxmfjhi64o.CloudFront.net/x64/Setup.exe
(This file is taken from)
(6) RUN the Setup.exe
When it asks to install the driver for the fingerprint reader (the first dialog box you get when you run setup.exe)
DO NOT click on INSTALL
Let the installation window because it is...
(7) open the Explorer windows by pressing win + E
8) go to
\AppData\Local\Temp\username C:\Users\
Click the "Update" column to sort the latest updated files first in the list
You will have a folder with {05B54AFA-28C6-4FED-A0E6-3F235641DA1D }<============= example="" only="" it="" will="" be="" different="" on="" your="">=============>
Go to the folder and you will see some ini files with a file named 'drivers.prq fingerprint reader.
Open "fingerprint reader drivers.prq" in notepad.exe
Delete all lines of text in the file 'fingerprint reader drivers.prq' and save the empty file.
(9) back to the Digital Persona installation dialog box referred to in point 6
Now, click on INSTALL and let it install the software
He will open the same file again and continue with the installation...
When it asks to RESTART, click YES
(10) after the REBOOT, the fingerprint reader works without a hitch.
Tags: Windows
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Hello @quickcarl,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to draw your attention to the HP Forums Guide first time here? Learn how to publish and more.
I stumbled upon your post on the issue of BIOS and wanted to help!
Have you tried to restore, or update the BIOS? Try to review the following document and let me know how it goes: HP Notebook PC - BIOS recovery
Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution' , this will help others easily find the information they seek. In addition, by clicking on the Thumbs up below is a great way to say thank you!
Have a great day!
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