printer photosmart-309 is not to find the wireless router

Similar Questions

• C4780 cannot find the wireless router

  I have a new iMac and old Toshiba that is running Windows XP and you use a Netgear wireless router.  When I got to the printer, it worked fine on the wireless network.  Bought a new router that I couldn't work with the Mac and the PC so I returned to my original router.  Now, the printer does not work as a wireless printer.  Summaries of diagnosis indicates that the printer cannot find the wireless router and fails under "Network Name (SSID) Found."  On the Network Setup page, my network is listed as a network discovered by the printer.  I guess there is a simple solution and hope to find the answers here.

  Thank you very much!

  Some printers C4780 left the factory with a default misconfiguration.  This could be the reason why you can not see the hpsetup network.  Here is an updated set of instructions for manually adding the C4780 to a Mac:

  Part 1 - Get the printer in Ad-Hoc Mode Wireless

  (1) turn on the printer.

  (2) display the printer has six keys; three on the left (top-left, middle left, below on the left) and three on the right (top-right, centre-right, bottom-right).  Press and release the following touch buttons in order:

  top left,

  bottom-left,

  top left,

  top left.

  (3) you should see the internal menu of printers.  Press the right button down to select 'Service Menu'.  Press OK (lower-left).

  4) press the lower button right until you see "Reset Menu".  Press OK (lower-left).

  5) press the lower button right until you see "half full".  Press OK (lower-left).

  (6) after a few seconds, the printer turns off.  Press the power button to turn on the printer.  It is now reset with the correct default network settings.

  (7) turn on the radio:

  Press the Scan button to get the wireless settings

  Select wireless Menu

  Select wireless settings

  Select Enable Wireless to turn on the radio.

  Part 2 - run the Wireless Setup Wizard

  The printer has now created an ad - hoc network called hpsetup.  To connect to this network on your Mac.

  Check the connection to the printer by opening the printer's internal web page.  You can do this by opening Safari, select bookmarks then ShowAll bookmarks.  On the left pane of Safari, select Hello and on the right, you should see your printer listed.  Double-click your printer and Safari should display the printer's internal web page.

  The printer Web page, select the network tab, and then select Wireless (802.11).  Now press Start the wizard to launch the wireless configuration wizard.

  When the wizard is finished, your computer unplug the printer's ad - hoc network as the printer reconfigures itself to connect to your network home.

  Reconnect your computer to your home network.  Verify that you can connect to the printer at the opening of its internal web page again once we were doing before.

  Finally, install the printer SW.  Since you have Snow Leopard, you don't need the CD that came with the printer.  Instead, open the Print & Fax under System Preferences applet and press the [+] button.  Highlight your printer and click Add.

• Photosmart C4780 "cannot find the wireless router.

  OK so apparently I'm not as tech savvy as I like to think of myself. I just got a used C4780 and spent 12 hours trying to figure how to set up so that I can print wireless. I had zero luck with that.

  I read that the WPS connection method is more easy then I tried that first. After a few failed attempts, I tried to download the software for Windows 8 (as the disc that comes with it only goes to to Windows 7). I got the same error message 4 times (something Microsoft Visual C++ Runtime error), so I then tried the method of the PIN code. After several settings (with the help of my brother on the phone, so I don't really remember what I did unfortunately) just as many failures to connect and I gave up this process.  I printed the 'Network Configuration' Page and the 'wireless network Test report", but I don't have much of a clue as to what it now means. I don't understand what I am doing wrong or what I could do different. The thing that really stumps me, is that the test report said that the printer can't find my router, but at the bottom of the Configuration Page, it lists my wireless network...

  USEFUL/IMPORTANT INFO:

  -HP Photosmart C4780

  -Lenovo all-in-One 8.1 Windows 64 bit

  -router made by ARRIS and provided by my ISP (CableONE)

  -J' installed all the updates that are available for Windows

  -J' restarted the printer, computer, router AND several times

  -my wireless router is in another room, but not more than perhaps 20 feet away

  Side note: I have also a mini iPad... just throw it out there in case it might be a better tool to put up with... If you need to know something more to help me let me know! Thank you for cause in advance that I'm going stir crazy trying to figure this!

  JanessaMarie92 wrote:
  I went on the website of my ISP and discovered that I can't get a new router because of this little note...

  "Cable telephone Service is supported only on Arris modems rented your office of a cable or bought by http://yourbroadbandstore.com/solutions/cableone/."

  Copy + paste directly from their Web site.

  It's OK... you're using their product.  they can always put the Bridge mode.  Call them and tell them that you want to use your OWN router and they put it in Bridge mode.

  EDIT - Bridge mode just turns off the router part and use it as a modem only.

• Photosmart 5524: Photosmart 5524 will not connect to the wireless network

  I recently moved house, and since the move does not connect the printer to the network.

  The router and the parameters are the same as before the move, and appliances are on opposite sides of the same coin.

  Initially, he sees the network, but does not connect when you press the WPS button or the password.

  After the first attempt he cannot see all networks at all until the settings are reset, even if the network name is entered manually.

  Printed on the test result to get a 'Pass' for YOU wireless and WIRE WORKS, a "failed" to FIND NAME of NETWORK and "Not run" on all other tests. The proposed solution is not useful, as it suggests using the Wireless Setup Wizard to set up the printer, which I already do.

  No other device has problems see the network or connection to it. MAC filtering is not lit. Some devices have a static IP (required to stop Ipad wife being a tyrant of intellectual property), but the router DHCP is still active for most devices.

  Temporarily remove your SSID of your router password. Now try to connect to your SSID unsecured. Are you successful? If so, go back and add WA2 - AES with a password and try again.

• B210A Photosmart - server connection error and does not connect to the wireless router

  I have problems setting up and to connect my router to my new printer b210A. Everything goes well with the initial configuration, and when asked to connect to the network at the start, it works. Then he said that the printer requires updates, downloads of updates, reboots, asks me if I want to activate eprint and as soon as I said 'Ok', I get a "the server connection error" and it is then no longer connected to the network. When I get out of the "server connection error" screen and attempt to reconnect to the network, he says 'Success', prints a Test report wireless, but never connects.

  It's the 2nd printer that I have had in a week, given that the person of HP online chatting told me my first printer had problems of "hardware", after experiencing the same problems and I'll be recommended. So - I did, and now I'm running into the same issues. The number of 800 was NO HELP - after recommended I have unplug and reconnect, then telling me there were server errors (when the printer was not connected to the network).

  We will set an IP address of the printer with a special focus on DNS domains:

  -Print a the front of the printer Network Setup Page. Note the IP address of the printer.
  -Enter the IP address in a browser to reveal the internal settings of the printer.
  -Choose the network tab, then wireless along the left side, then on the IPv4 tab.
  -On this screen, you want to set a manual IP address. You must assign an IP address outside the range that the router sets automatically (called the DHCP range). You can find the beach DHCP from the router using its internal settings page or in its manual. Use the CD that came with your router or type the IP address of the router (ends para.1) in a browser.
  -Apply the subnet 255.255.255.0 (unless you know it's different, if so, use it)
  -Enter the IP of your router (on the Page of the Network Config) for the gateway

  -For the first DNS 8.8.8.8 and 8.8.4.4 for the second use.
  -Click 'apply '.

  Now, stop the router and printer, start the router, wait, and then start printing.

  After that, you will have to redo 'Add printer' using the new IP address.

• no internet but not connected to the wireless router

  I have 400 SL with windows vista installed.
  Everything worked well for years, until a few days ago.
  It is the symptom, and what I've done:
  1. the laptop CAN connect to the wireless network, no problem, very strong, just signal has no internet.
  cannot ping google.ca.
  In network and sharing Center:
  Computer---> network---> Internet
  ^                   ^
  |                     |
  Red Cross OK
  2. all other devices (iphone, ipad, other laptops) can connect to the network and internet.
  3 did a system restore on the eve of this stoppped working. always the same.
  4A bought a wireless adapter, always the same. but it works fine on the other laptop
  5 tried to set a static IP, subnet mask, gateway, still the same problem.
  6. any other device can ping each other with the exception of this laptop...
  7. the seller cordless tool is uninstalled (Lenovo connection management tool)
  8 rebooted a million times between all the steps
  9 safe mode with network has the same problem.
  10 tried to use other wireless, still the same problem...
  need help...
  Thank you
  -Virginia

  Hi Virginia,

  Thanks for posting your query in the Microsoft Community Forums.

  After the description of the problem, I understand that you can not connect to a wireless network on windows vista computer.

  I appreciate your efforts on this issue, however no need for you to worry we are here to help and guide you in the right direction.

  Help me with the information below.

  -Don't you make changes on the computer before this problem?

  I suggest you to disable temporarily security software and then check if you are able to connect.

  Method 1

  You can also temporarily disable the security software and check if it works.

  http://Windows.Microsoft.com/en-us/Windows-Vista/turn-Windows-Firewall-on-or-off

  http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software

  If disabling the security software solves the problem, then contact the manufacturer of the specific security software to fix the problem.

  Important: These steps may increase your security risk. These steps may also make the computer or the network more vulnerable to attack from malicious users or malicious software such as viruses. We recommend the process that this article describes to enable programs to operate as they are designed for, or to implement specific program features. Before you make these changes, we recommend that you evaluate the risks that are associated with implementing this process in your particular environment. If you decide to implement this process, take additional measures to protect the system. We recommend that you use this process only if you really need this process.

  Method 2

  Reset the router and see if that helps.

  Note: to help you reset the router, you can consult the manual that came with the router or the router contact manufacturer.

  You can see this help article.

  Wireless and wired network problems

  http://Windows.Microsoft.com/en-us/Windows/network-connection-problem-help#network-problems=Windows-Vista&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Hope this information is useful.

  Let us know if you encounter problems under windows in the future. We will be happy to help you.

• ASUS Wifi Go! Will not connect to the wireless router

  I have an Asus P8Z77-V motherboard and I have installed the card Wifi go directly to the motherboard. the problem is that the my computer is not aware of all networks in the region. I tried to install the drivers on the Asus website but no luck! my computer doesn't even recognize that I have the card. don't even give me the option to set a new wireless connection in the control panel. my friend has the same computer and motherboard and there about immediately with no additional steps. What should I do? Help, please!

  Hi Colton,

  I suggest that visit you the following link, download and install the latest drivers for Chipset and BIOS for your operating system.

  http://www.ASUS.com/motherboards/P8Z77V/#support_Download_29

  Note: If you use the 32-bit operating system, download and install the 32-bit drivers.

  If you use the 64-bit operating system, download and install the 64-bit drivers.

  Warning of the BIOS:

  BIOS change / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

  
  

  Also check out the following link:

  Wireless and wired network problems

  http://Windows.Microsoft.com/en-us/Windows/network-connection-problem-help#network-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  If the problem persists, you can contact the ASUS support.

  http://www.ASUS.com/support/contact-ASUS/

  I hope this helps.

• My new office seems to stop unexpectedly with the details below:-J' thought it was the mouse as he goes a little wobbly, just before that happens. Not sure if the wireless router causes. Help, please!

  ·        Signature of the problem:

  ·        Problem event name: BlueScreen

  ·        OS version: 6.1.7600.2.0.0.768.3

  ·        Locale ID: 2057

  ·        More information about the problem:

  ·        BCCode: 124

  ·        BCP1: 0000000000000000

  ·        BCP2: FFFFFA8005BB6028

  ·        BCP3: 00000000F2000040

  ·        BCP4: 0000000000000800

  ·        OS version: 6_1_7600

  ·        Service Pack: 0_0

  ·        Product: 768_1

  Hello

  Have you added new hardware internally to the new machine?

  He is on a new machine and a serious hardware error, you should contact the seller and the
  The system immediately for repair or replacement manufacturer's support.

  No software or the Windows version will normally fix this error as it is the material. It is '' possible. ''
  This could be caused by the display and video drivers.

  Of MSDN BCCode: 124 0 x 00000124

  Bug Check 0 x 124: WHEA_UNCORRECTABLE_ERROR

  Bug WHEA_UNCORRECTABLE_ERROR control has a value of 0 x 00000124. This bug check
  indicates that a fatal hardware error occurred. This bug check uses the error data
  which was provided by the Hardware Error Architecture WHEA (Windows).

  -----------------------------------

  There may be more information by using these controls, but this is rarely repaired by the user and on a
  new machine do more you more they will say it was something you did caused
  the question.

  It is an excellent tool for displaying the blue screen error information

  MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
  TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
  http://www.NirSoft.NET/utils/my_event_viewer.html

  BlueScreenView scans all your minidump files created during "blue screen of death," collisions
  Displays information on all the "crash" of a table - free
  http://www.NirSoft.NET/utils/blue_screen_view.html

  I hope this helps.

  Rob - bicycle - Mark Twain said it is good.

• Error message: "cannot find the wireless device" and not scan using 3 in 1 copy fax print HP 4500.

  Original title: Carpenter

  I can print but can't scan. Tried to uninstall then install the 3 in 1 copy fax printing hp 4500 but says cannot find the wireless device.

  Hi Ryan,

  You can check the link to HP support to run the HP Diagnostic Utility to check the issue of scanning:

  Find and fix common problems using tools of diagnosis HP printer=

  You can also check out the link to HP support and try to update the latest drivers/software for your printer:

  HP support

  You can also read the articles and check if it helps:

  Add or remove a scanner

  Scanning: Frequently asked questions

  The problems of scanning

• Moved from Office Windows 7 from one room to the other and now it cannot find the wireless network

  Hello world

  I have a HP Pavilion running Windows 7.

  He was hooked through the ethernet in a single room.

  I moved it to another room where there was no inflexible access, so I relied on the use of our wireless network.

  Now, the computer will not even find the wireless network.  When I have the help, it says "no available connection."

  In the center of the network, selecting wireless has a red X to the left of the green signal bars.

  At first, I wondered if maybe the computer was in a "dead point" in our House, but I've put a laptop beside him and he found the thin wireless network.

  Any help?

  Update: I tried system restore and tried to stop/resume knowledge network locations, but to no avail.

  Here is the info on my card wireless directly from HP site:

  Original driver for the solutions of Dualband network Atheros 802.11 Wireless Module a/b/g/n.

  I found what I think, it's their website, (http://www.atheros.cz/atheros-wireless-drivers.php), but surprise... they only model # s, my info does not.  Ugh.

• Satellite L40 - 14N does not connect to the WLan router

  Bought two portable Satellite L40 - 14N as Christmas gifts and one of them does not connect to the wireless router.
  Is the error that says "error message unknown" try please login again.

  The wireless network appears in the list of networks available with a strong signal. Notepad attempts to connect but the error 'wireless link failed for an unknown reason. " Made a comparison with the other laptop that works very well and the configurations appear to be identical!

  Tried it on wireless network from a friend with the same result. All suggestions, am pulling out my hair at this point.

  Seems to be a Vista issue.

  I found this article Ms knowledge base:
  http://support.Microsoft.com/kb/928233/en-us

  You need to add a value in the Windows registry.

  1. Click Start, type regedit in the search box, and then click regedit
  list programs.

  2. Locate and then click the following registry subkey:
  HKEY_LOCAL_MACHINE es\Tcpip\Parameters\Interfaces\ {GUID}
  This registry path, click the (GUID) subkey that corresponds to the
  Network adapter that is connected to the network.

  3. on the Edit menu, point to new, and then click DWORD (32-bit) value.

  4 new value #1, enter DhcpConnEnableBcastFlagToggle, then
  Press ENTER.

  5. right click on DhcpConnEnableBcastFlagToggle, then click on modify.

  6. in the value data box, type 1 and then click OK.

  7. close the registry editor.

  concerning

• I received a message on my laptop computer that says not able to connect to the wireless router.

  I received a message on my laptop that says could not connect to the wireless router and it make reference to section of the knowledge base Microsoft 87112 for more information.

  I think you have transcribed the number incorrectly.  I think that the article you want is this one: http://support.microsoft.com/kb/871122

• Photosmart HP 6510 - can't find the USB port to connect to the computer. It is right in front of my face?

  Photosmart IHP 6510 - can't find the USB port to connect to the computer. It is right in front of my face? I can't find a diagram online. do not have wireless capability. With the help of MacPro with Snowleopard.Thanks.

  Hello

  The usb port is not #22. as seen in the picture. It's in the back of the printer on the side right hiand.

  

  Best regards

  ERICO

• Connection printer HP Photosmart C4500-serieis to the wireless router.

  I had to reset my router and in so doing, he has changed the SSID and I had to change the password.  My laptop is connected to the wireless router, but my HP Photosmart C4500 printer does not recognize the change. How to re - setup the printer with the new information.  I tried all the wifi settings available on the printer with no luck?

  I have run the wireless network test report and he has failed in trying to recognize the SSID

  Thank you

  Hi you two,
  
  I recommend you try printing HP and doctor Scan. It's a quick and easy tool that diagnoses and solves many problems of printing, scanning and connectivity. Click on the link below for more information on how to download and run the tool:
  
  http://goo.GL/QsIAx

• Print Preview option is not available in the preferences

  How can I set up my printer Epson stylus photo R 360 to preview before printing. It is not available in the preferences.

  Hi Alfredet,

  Thanks for posting in the Microsoft Community. As the description provided, you are not able to find the preview option before printing to the Epson printer.

  Also answering these questions that would help us to provide the best solution:

  1 do you have the preview option before printing in office, wordpad...?

  2 have had any changes made to the computer before the question?

  The print preview option is a third-party feature that is available in some Epson print drivers. This option is not related to the print preview options that appear in many programs. The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

  Microsoft provides third-party contact information to help you find technical support. These details may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

  Visit this link, ignore the title and send more information:

  http://support.Microsoft.com/kb/282120

  Try to update the drivers from this link and check:

  Software drivers &

  http://eSupport.Epson-Europe.com/ProductHome.aspx?LNG=en-GB&data=wsMoc1iChVELSQlOs2ChrT1xObUtDfIMeyQhNOhIkKwU003D&TC=6

  Hope this information helps. If you have any other questions feel free to respond and we would be happy to help.