Direct access the 4 G/LTE Verizon's internet connectivity-related issues

During an attempt to access remotely via a Direct access to a tablet with 4 G/LTE from Verizon, we are unable to access the internet. Before the installation of a Direct access on the Tablet, 4 G high-speed worked fine, but once the Tablet has been recreated for a Direct access, we no longer had access to the internet. A call to Verizon revealed that the Tablet has been connected to the system of Verizon, but is was not connected to IPv4 or IPv6, and whether Verizon could not move forward. Are there Direct access settings that should be addressed in order to allow access to broadband (4 G SIM chip)? Thank you.

Hello

I understand that you are unable to access the internet during an attempt to access remotely via direct access on your tablet.

To better understand the issue, please send us the following information:

  1. What is the brand and model of the Tablet you are facing problems with?
  2. The problem occurs on other laptop or Tablet?
  3. You are connected to the domain network?

If you are connected to the domain network, you can post your request in the forums TechNet from the link below:

https://social.technet.Microsoft.com/forums/en-us/home

It may be useful, get back to us with the required information and we will be happy to help you.

Thank you.

Tags: Windows

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