Disable the account

Hey guys is there a way to report a customer 'Inactive' to open a shopping session on buying of cart and decisions?

What I did is the following:

1. CRM-> clients-> Type of client: - > change to "inactive".

However, customers are still able to place their orders after the change?  Am I missing something?  Thank you

You can remove from a securezone, but someone can still connect. You need to delete their user name and password. This would say BC they don't have an account.

BUT

CRM works out email and your site can not stop someone from your site and to make a purchase and use this e-mail or something different to buy. If they use the same email, the order will go against the existing part of the CRM.

Tags: Business Catalyst

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