Disorders ID blackBerry 10 after upgrade to OS 10.3.2.2474 on BB Q10

After the update to OS 10.3.2.2474 on BB Q10 daily I receive this notice "one or several applications of BB services need confirmation of the e-mail address of BlackBerry ID '. If I confirm, this response is displayed: "a confirmation email was sent to the following address" * @gmail.com1. To confirm, click the link included in the message. The problem is that I have never received at all, because the e-mail address isn't me, because he got a 1 at the end! so I can not receive a confirmation message at all. But if I go to the setting to check my email ID address that incorrect appears as correct (with the final 1). And if I try to change the address of e-mail ID in order to eliminate the final 1, this red error message: "this user name is already existing! . Insert a new username".". In other words, the existing user name, is mine, without the 1 at the end, but I am not allowed to use, so I'm supposed to confirm a similar (which does not exist) and I am not allowed to use my real e-mail address. What a mess! And every day, this is the case since I have updated to OS 10.3.2.2474 on BB Q10. What can I do? I posted this problem on the most important Italian BB Forums, but in vain. I don't want to create a new BB ID or change my e-mail address (I'm afraid that things get worse). Please help me.

PS I ask forgiveness for the faults, but I had to translate the messages from the Italian. I hope this is all clear and understandable.

Thanks in advance

antram610 wrote:

After the update to OS 10.3.2.2474 on BB Q10 daily I receive this notice "one or several applications of BB services need confirmation of the e-mail address of BlackBerry ID '.

First of all, 10.3.2.2474 is not OS but the final version of the software. Your operating system is 10.3.2.2639.

antram610 wrote:

What can I do? I posted this problem on the most important Italian BB Forums, but in vain. I don't want to create a new BB ID or change my e-mail address (I'm afraid that things get worse). Please help me.

No need to be afraid. As long as you have the password valid BBID on your device, you can easily modify the BBID username. Just use an email that were never registered for BlackBerry ID be sure to what you must Access this e-mail because you must confirm a verification e-mail sent to the [email protected]. Once you have confirmed that the e-mail, BB world, BBM, etc., will be associated with your username BBID.

For more details, see KB28060: How to change or update the BlackBerry ID username (email address)

babu101 wrote:
please me helf

Hi babu101, could you tell us your question?

Tags: BlackBerry Smartphones

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