DISPLAY LED HDTV EX52 TV PROBLEM

I myself had an EX52 Sony LED HDTV 40 INCH model.

After 10 months of use one day, I see that the there is no display at all in the TV.

I call the customer service and the sony engineer comes to my place, it verifies the tv and said a certain reel of TV that connects to the graphics chip does not work, when I ask him the reason for this failure, he said there is no reason, and that this thing could happen again in every two years!

A sony engineer saying this is very shocking to me.

Also, he blames the weather for this kind of question.

Let me tell you, I have an old TV for 10 years and it has not affected by weather conditions at all, I have a laptop, two smartphones and tablet that seem somehow inaffected by weather conditions.

What is the solution to this?

PS: this message is not no complain of the engineer, but is to find a solution to my problem!

Thank you

Dear team Sony India,

I am facing a similar problem with my Sony Bravia 52 46EX from 1 last month.

Hough my TV 2 yrs old however as checked on the forums it seems to be a known problem and almost efected of thousands of people who have bought this model.

Please help me get this problem.

Kind regards

Bassia

Tags: Sony TV

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