Display turns gray or black (not of) sometimes and not can not be recovered

Here is some additional information

I use a laptop with an LCD display
I am using windows vista and my graphics card is the Mobile Intel 945 Chipset family
I have updated all drivers for graphics cards, monitor and audio, video and game controllers.
I've updated directx and used the directx diagnostic tool and no problem not found.
All microsoft updates have been installed.

Until the problem occurs my screen tends to flicker.

The problem occurs most often after that I was using the computer for awhile and it never seems to be any trouble when I first turn on my computer it is only after some time that twinkling begins and ends by then turns grey or black.

Its usually when I use a lot of video memory when it occurs. For example, when I have several videos to youtube open in multiple tabs

This will certainly happen if I am posting a video in Win Med Plyr and I full-screen.

When the display turns gray or black, I can still hear sounds and things like the keyboard, mouse controls and volume are still functional.

From what I've seen, I feel not as if it was a problem with the screen itself.

Hi Rjperket,

Welcome to the Microsoft Answers site!

are a. When you facing this problem?
b. when exactly do you get the black screen?

Method

Step 1

You can try to start in safe mode with network and see if it's the same thing.

Remove all floppy disks, CDs and DVDs from your computer and restart your computer.
Click the Start button, click the arrow next to the button lock and then click on restart.

Do one of the following:
If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you need to try again by waiting until the Windows logon prompt appears, and then stop and restart your computer.
If your computer has more than one operating system, use the arrow keys to select the operating system you want to start in safe mode, and then press F8.
In the Advanced Boot Options screen, use the arrow keys to select the safe mode with networking option and press ENTER.
Log your computer with a user account with administrator rights.
If there is no issue here, then try the next step.
When your computer is in safe mode, you will see marked Safe Mode in the corners of the screen. To leave safe mode, restart your computer and let Windows start normally.

http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

Step 2

Reduce hardware acceleration and see if it makes a difference.

Open display properties. To do this, in Windows Vista, click StartCollapse this includes this image, type display in the search box, and then click Properties to display in the list programs. Reduce this includes this imageIf you are prompted for an administrator password or a confirmation, type the password or click on continue.
Click the settings tab and then click Advanced.
On the Performance or the Troubleshooting tab, move the hardware acceleration slider to the left.
Click OK and then click Close.
If you are prompted to restart your computer, click Yes.
Try these steps and let us know the result.

Kind regards
Bindu S - Microsoft Support
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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