When I try to download a document or a picture, firefox is not responding.

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• I bought Photoshop and elements of order #AD003212006UK. When I try to download I am informed that the software is not suitable for my system (new iMac, retina) Please help

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  You are 100% sure that you are clicking to download the Mac version and not the version of Windows?

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===> NOTE DAYS AND TIME
  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html
  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• When I try to download music from Amazon tells your browser is not supported

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• That means when I try to download to finish and he say he will not take the language

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  Hello

  Kindly confirm what application you are trying to install?

  If TI Creative Cloud then the following link can help you to fix: change the language setting of your Cloud Creative applications

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• Conflict error when you try to download to the cloud of my tablet of Note

  Three days ago, I started to get an error when you try to synchronize new files in the cloud.  They will try again and again until I turn sync access to the wide, actually.  Also, I have Photoshop nc6 and has been added to the early access computer access and when this problem started.  I really need to be able to save my files psdx somehow and for the moment, the cloud is the only way to the soft touch.  A way to solve this problem?  I'm on a Samsung Galaxy Note 10.1 and Android Jellybean 4.1.2.

  Make sure that you are connected to creative cloud correctly via the settings icon in the top right of the workspace project selection > my account. (It looks like a gear). One reason, this option is kablooey from time to time.

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  Thank you

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• Error when you try to download the application forms, not a valid Windows 32

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  When I try to download tax forms IRS my computer says "application not valid windows 32 and stops downloading just 15 seconds before its filled! What the heck is wrong?

  Hello shelleyjane,

  Get the error: not a valid 32-bit application can have several origins:
  I have listed some of them below, and possible solutions.

  The file is corrupted, bad or missing.
  -If the hard disk is damaged or hurt it cause work programs to fail, either because not all data can be read from the hard drive the program is damaged on the drive. Run scandisk and defrag on the hard disk to check for potential errors.
  -If you run the program from a shortcut on the computer, verify that the program is still on the computer. In some cases if the program is no longer installed on the computer, you can get this error.
  -You can download the app again and see if you still get the error message.

  File is not designed for your version of Windows:
  -If you try to run a program that is not designed for your version of Windows, you can get this error.
  -Although many old programs designed to work in older versions of Windows will work with new versions of Windows, unfortunately, not all programs will not work.
  -If the program is an MS-DOS program more former start program or Windows, you can get this error.
  -If the program is designed for a 64-bit version of Windows and you are running in a 32-bit version of Windows, it will not work and generate this error.

  File is a virus, worm or other malicious program file.
  - This error can be generated by a file that is a virus, worm, Trojan horse or other type of malware file. Often, this will result because the antivirus installed on the computer will not allow the file to install or run. Try to analyze the file to check, it is not a virus or infected.
  -If the file has been checked and is clean, it is always possible that the virus protection program or a another program installed on the computer is at the origin of questions during installation or execution of the program. Start the computer in Mode safe and try to run the program. start the computer in Mode safe will be that nothing is running in the background that could cause this problem.
  
  Hardware incompatibility.
  -If you get this error during the installation of a program, it is also possible that the CD-ROM drive or the drive that you are installing the program from is not compatible with Windows or has drivers that are not compatible with Windows.
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  Let us know if that helps.

  Marilyn

• When I try to attach a document to an email, I see 'Documents' or 'Download' folders.

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• When I try to download a book from the public library on my Kōbō get the message this document is protected by rights managemsnt digital adobe and is not currently authorized for use with your adobe id. Please sign in with the adobe authorized one id

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• My Bank and the city require Acrobat Reader open documents. I downloaded Acrobat Reader but when I try to open a file I'm always referred to the need to download Acrobat reader. When I try to download it again States it is enc

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• ExportPDF - I can't download my document converted.  When I try to download, she prays for my username and password and when supply it he asks again and again... What I am doing wrong?

  ExportPDF - I can't download my document converted.  When I try to download, she prays for my username and password and when supply it he asks again and again... What I am doing wrong?

  Hi jow75,

  I'm sorry to hear that you are experiencing difficulties downloading your files. Please, try the following:

  • Empty the cache of the browser, and then try again.
  • Try another browser (see system requirements |) Acrobat.com for a list of supported browsers).
  • Make sure you use the good Adobe ID and password.

  Please let us know how it goes.

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• I got my redemption code and serial number, but when I try to download, it tells me "page not found". I tried several browsers, nothing helps. any suggestions?

  I got my redemption code and serial number, but when I try to download, it tells me "page not found". I tried several browsers, nothing helps. any suggestions?

  Hello

  Please refer to the help documents below to download the application Adobe CC:

  Creative cloud to desktop

  Download, install, update or uninstall applications

  Kind regards

  Sheena

• I bought the plan (CC Photoshop + Lightroom) software Adobe Creative Photography of cloud, but for some reason any when I try to download the software, it says that my trial period has expired

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  Tayshag85359328 if you have an active member of the creative cloud then please see Solutions to connect, activation and errors in connection with creative cloud and applications Creative Suite. for more details on how to solve the connection failure.  If you have any questions about the steps listed in the document, we invite you to update this discussion.