DJ 6122 installation: Windows could not get a list of devices from Windows Update

Try to load the printer driver for HP DeskJet 6122 on Win7 64-bit (Intel i7 - 2640M). All online sources, including HP say is another driver for DJ 990c driver required and is available by clicking on "Windows Update" in the dialog box, install printer driver. In doing so, always get message "Windows could not obtain the list of devices from Windows Update, please try again later".

These steps solved the problem:

1. open (Ctrl-Alt-Del) Task Manager

2. click on tab of abuse, then Services button (bottom-right)

3. under the name to find "Windows Update".

4. right click "Windows Update" and select stop. do not close

5. open the Exploper window and browse to C:\Windows

6 delete the folder "C:\Windows\SoftwareDistribution".

7. go to Manager tasks then Services, right click on "Windows Update", then select start.

Then, return to the add printer function.   Be patient, it will take several minutes.  You will find that the C:\Windows\SoftwareDistribution folder has been rebuilt.

Tags: HP Printers

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    Problems installing and uninstalling programs on Windows computers

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