"Usb not recognized" keeps blinking and endangered

Hello, the notebook of a colleague, she has the message "USB not recognized" that appears for a few seconds, then disappear. Sometimes it will come back repeatedly, sometimes he disappears for long periods of time. When I was reviewing its system, is come/gone several times, disappeared for a few minutes, then flashed again once again.

She uses a laptop HP ProBook 4310 S. It uses two USB ports. One for its wireless mouse and the other to a Kensington Displaylink (allows for laptop > Displaylink > external monitor via the USB port), who worked without interruption throughout my check.

Any thoughts?

Hi phill.

I suggest an update of the s chipset driver:

http://h20000.www2.HP.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3974410&prodTypeId=321957&prodSeriesId=3974409&swLang=13&TaskID=135&swEnvOID=1093

You should check to make sure that it is your laptop model.

Chris
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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