do not do a test drive as my computer disk hard failure test reports

Compaq presario cq56, windows 7. hard drive not found

Hello

The most likely cause is that the hard is defective and must be replaced.

As another test, try the following.

1. create a bootable Ubuntu CD - a guide on the creation of a CD of Ubuntu and download can be found here.

2. when it is created, follow the guide on the link below to Try Ubuntu.

http://www.Ubuntu.com/download/help/try-Ubuntu-before-you-install

The option "try Ubuntu" runs the operating system from the CD without having to install on your HARD drive.  If it works Ok (it will be slow running on a CD), this would tend to confirm that the problem is only with the HARD drive.

If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.

If you live in the United States, contact HP here.

If you are in another part of the world, begin here.

If you are out of warranty and would like a guide to replacing the hard drive yourself, please let me know - include the full model number and your series cq56 notebook Nr - see here for an explanation.

Kind regards

DP - K

Tags: Notebooks

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