Could not start, laptop computer, disk hard short DTS test failed
I am currently not able to start my laptop properly. I have a HP Pavillion G6.
When I start it, it stays on the screen with the HP logo and a black background for awhile and eventually get to a black screen with the cursor visible and mobile, but unable to do anything else.
I tried to press F11 at startup to restore the factory settings, the system recognizes the key but leads straight to a black screen that I left it for several hours, but nothing happens.
I have gone on the menu of system diagnostics and run a quick test that revealed the Hard Drive DST short, Check failed.
Will I need a new hard drive? Or is it possible to fix it?
If I need a new, where can I get one from?
Thanks for any help
Hello
The short drive Self Test (DST) failure would indicate that hard is defective and must be replaced. This is also consistent with recovery and startup problems you describe.
If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.
If you live in the United States, contact HP here.
If you are in another part of the world, begin here.
If you are out of warranty and would like a guide to replacing the hard drive yourself, please let me know - include the full model number and your notebook series g6 Nr - see here for an explanation.
Kind regards
DP - K
Tags: Notebooks
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TouchSmart 15-d053cl: disk hard short DST Test failed
Hello
Recently, my computer froze completely, and I stopped him with a long press on the power button. When I turned it back on, Windows would not start. It would not start for a very long time and finally the hard drive would become inactive. I open the BIOS diagnostics and ran a test of the system. I got the following error message:
Test of DST short hard disk failed
Error code: RLLFTT - 7717 ST-MFKR6J - 60S 003
Product ID: F5Y25UA #ABA
Does this mean that my hard drive is defective? Since I've been able to boot into Windows, but it runs a lot slower. Do I need to worry? I ran Chkdsk, but he finds no errors. My files are still in place and I am able to access very well. What should I do about it?
Thank you!
KP
Kpenguin wrote:
Hello
Recently, my computer froze completely, and I stopped him with a long press on the power button. When I turned it back on, Windows would not start. It would not start for a very long time and finally the hard drive would become inactive. I open the BIOS diagnostics and ran a test of the system. I got the following error message:
Test of DST short hard disk failed
Error code: RLLFTT - 7717 ST-MFKR6J - 60S 003
Product ID: F5Y25UA #ABA
Does this mean that my hard drive is defective? Since I've been able to boot into Windows, but it runs a lot slower. Do I need to worry? I ran Chkdsk, but he finds no errors. My files are still in place and I am able to access very well. What should I do about it?
Thank you!
KP
Your hard drive is defective and must be replaced. You can continue to use your system as-is, but it will continue to get slower and, possibly, you will have problems to start as you have done before. It is recommended that you back up of your data (photos, documents, etc.) on external media (flash drive) and then replace the hard disk. After replacing the drive hard, you have to reinstall the Windows operating system using the HP recovery media.
It is not very difficult not expensive to replace the hard drive, so we can walk you through it. If you are in warranty, you can contact HP for replacement parts. If you are out of warranty, then you need to buy a replacement hard drive and the HP recovery media.
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I'm loading up on safe mode with network. When I tried to laod normal I get a blank screen and after I sign-in is on Safe Mode.
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Hi Elizabeth,.
Follow these methods.
Method 1: Disconnect all external devices except the keyboard and mouse and try to start the computer in normal mode.
Method 2: Start your computer in last known good configuration.
Method 3: As the problem does not persist in SafeMode with network, perform a clean boot to see if there is a software conflict as the clean boot helps eliminate software conflicts.
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Hello
Windows xp no my pc compaq v6000 not starting and bluescreen showed a couple of times. I ran the BIOS (phoenix) disk hard diagnosis and the test failed. When I opened my HDD I noticed green rust as deposits into the connector on the hard drive. After cleaning with a brush, computer loaded XP successfully. But an hour later, while I was surfing in mozilla suddenly the mouse pointer started late and showed computer blue screen saying that windows has been closed down to prevent damage.
I would be grateful if someone can tell me if it's a software problem or hard drive error. If I need to replace my hard drive, what are my options, for example. rpm, capacity, provider? Thank you.
The only way you could have rusted copper into the connector on the hard drive is if liquid got in there so I am reluctant to try to speculate how much damage has been done. I remove the hard drive and connect it to the outside to another computer and run chkdsk on it to see if the drive itself is bad. As long as there is a problem on the part of connector and the interface with the motherboard cannot really trust the onboard hard drive Diagnostics. You could also get an own another new hard drive adapter.
If it does not turn on the hard drive is bad, you can replace it with any laptop SATA drive no more than 9.5 mm thick.
http://www.Newegg.com/product/product.aspx?item=N82E16822145587
Above is a good thing. It is slim (7mm) but it will still go into the caddy and connect to the motherboard with the connecting piece. If the hard drive itself is always good, and you replace the connector piece but he always bluescreens, so I would not spend money on a new hard drive. I would say that there was damage to the motherboard.
If it's 'the Answer' please click on 'Accept as Solution' to help others find it.
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Dell Latitude c400 laptop IDE Disk/IDE reference check tests fail
Hi, I'm not a technical expert, but a student of the University 1 forty years. I hope someone can help me. My laptop was fine when I went to bed, when I woke up it was a blue screen with a message about it. with something like the checksum does not match, I ran the diagnostics tree test and the results were:
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java.io.StreamCorruptedException: invalid type: 100
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at com.tangosol.util.ExternalizableHelper.readObject(ExternalizableHelper.java:2336)
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2013-09-26 14:15:29, 378 [Logger@9254847 12.1.2.0.0] ERROR consistency - 2013-09-26 Oracle coherence GE 12.1.2.0.0 14:15:29.378/6.164 < error > (thread = Cluster, member = 3): asked to stop the cluster service.
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Hi people,
I had a similar problem with Vista (64-bit edition complete edition) machine. I run automatic backups for more than a year. Suddenly, backups started fail with the following error code:
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After doing this, my problem cleared up. Apparently, the backup software was crashing trying to read a corrupted file or a sector of the hard disk, that he was backing.
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My laptop model is Compaq Presario CQ40-502AU. I used it for over 2.5 years.
Recently, the laptop could not start from time to time. The LED flashes to keep, but the laptop does not start.
Referring to this article:
http://support.HP.com/us-en/document/c01732674
I preformed hard reset and manged to get the laptop starts. However, the problem after several days reappered and perform a hard reset is not enough to start the laptop. Sometimes, I need to do the hard reset many times to start the laptop.
I recorded a video on the State of Flash of the LED.
I don't know if it qualifies as keeps flashing indicating the problem on my adapter?
Someone please help me on this. Thank you!
Greetings,
Disconnect the power adapter and remove the battery from the laptop. Once this is done, press in and hold the power button on the PC for a minute. Only reconnect the AC adapter and try to turn the unit back on. If this problem persists, turn off the device by pressing the power button for 8 seconds. Disconnect the power adapter and the battery. Try to start the PC again.
If the PC starts, during the Compaq logo, press the ESC key to enter the boot menu. While in the boot menu press the diagnostic mode (should be F10) and run a diagnostics of complete systems. That should tell you which device is a failure. I hope it's nothing serious, maybe a defective battery.
If your system seems to be stable during the startup and shutdown not randomly on its own, I would try to update the BIOS once started in Windows by downloading on:
Don't forget to follow directions exactly as displayed on the HP site.
Good luck
Brent -
I just download Microsoft Office 2010 Professional and then turns off the computer with XP operating system. Once I turned on the computer I got the following message:
Windows could not start because the following file is missing or damaged;
System32\Drivers\Ntfs.sys
You can try to repair this file by starting Windows Setup using the original Setup CD
Select 'r' in the first screen to start repair.
Then, I started the computer with the Original installation CD and press 'r' by following the instructions. Then, I received this message:
1: C:\WINDOWS
Which Windows installation you want to connect?
(to cancel, press enter)
What do I put here?
You must first start on doing something so USB drive a bootable Hiren.
Here's how:
I'll recommend you use Hiren boot CD (it will go also to a flash/USB stick/USB).
It's good for you, because there a lot of tools more on that on the Recovery Console CD of XP, doesn't your administrator passwords and you will not have to futz round in your BIOS, if any afflicted system has SATA drives - Hiren can deal with this.
You will have a bunch of great tools that you have in XP... Recovery Console an editor of the register, adjustable password and an office that resembles Windows XP so you will feel comfortable flexibility.
You can easily copy your personal data (documents, pictures, music) to an external drive.
A system of work, start by downloading the latest version on Hiren Boot CD from here (it is a substantial download but worth it):
http://www.hirensbootcd.org/download/ (look to the bottom of the page).Unzip the Hiren to a folder where you can find it. There's a Hiren. BootCD.15.x.iso that you have to then.
Hiren was instructed to make a bootable USB drive that you can use, but it takes you first burn the .iso to a CD image file and a few other measures, so I suggest another way and here's how:
Download RUFUS 1.3.2 or whatever the latest version is here (read a few things on the page so you can learn more on this subject):
I will warn to be careful that don't accidentally format you a hard disk - don't forget your USB key is in and know what the drive letter! This part makes me still a little nervous, so be careful.
Launch of RUFUS and all default values should be fine for the device, choose letter of your USB drive, quick tag format FAT32, it if you want and in the Format options box, click on the little icon that looks like a CD and a window will open. Navigate through this dialogue to point to the folder that contains the Hiren. BootCD.15.x.iso that you have unpacked above and the box should change to say the image ISO (RUFUS includes the Hiren ISO file).
Double check you have the right device selected in the top (NOT you HDD) click Start, acknowledge receipt of the warning and let it finish (it will take a little time) it copies the files. Hiren ISO is also a good size.
When RUFUS is finished, it will say "DONE" at the bottom.
Put the USB in the afflicted machine and reset/reboot and regardless of the button you press to get a boot menu where you can select the USB drive as first boot device (it's F11 for me). If you do not see a start menu choice, you will need to set your BIOS to boot from USB first instead of the HARD disk.
When the Hiren menu displays, choose the XP Mode of Mini and it will start loading (slowly from a USB key) and finally, you should see a windowsy looking for office. You should recognize the part and feel uncomfortable, but it is not your office - the office of the Hiren!
Remember: you do not start on your hard drive, - you started in the Office of the Hiren.
A way to check the drive for errors is to open my computer and right-click on your afflicted player and choose Properties, tools, error, check checking now... put a check mark in the boxes and then start.
Sometimes that works, then you can also click on start, run and in the type box:
cmd
Click OK to open a command prompt window and enter the following command (assuming that XP is installed on your C drive)
CHKDSK c: /r
This disk check can last a long time (perhaps several to several hours) depending on the size of the volume, the amount of data on the volume and what the disk check finds to do. You may need to run more than once.
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When I try to do a disk defrag it says defrag disk could not start. Why__
I'm trying to drive defrag, but it says it could not start. What should I do to fix this
Select Start, run, type cmd and press ENTER. Type "chkdsk c: /f /r" without the quotes and press ENTER. Make sure you include the spaces indicated. Enter Y when asked if you want to run chkdsk on restart the computer. Quit and then restart the computer.
Marking bad sectors on a hard disk takes time so be patient. Delimiting does not repair a defective sector. He places pointers to the reader by saying the system not to read or write to these areas that have been damaged.
If the number of defective sectors continued to increase after using the procedure above several times, then you should replace the disk. If an important system file is written to a bad sector, you can corrupt the registry hives and lose the entire contents of the disc.
However if have run chkdsk you not see more new bad sectors, then the reader can work for you for years.
Hope this helps, Gerry Cornell
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Hello. First when I started my computer this is a white screen. After doing a hard a reboot screen pop up saying:
Windows could not start. A recent hardware or software change might be the cause.
He told me to insert your windows installation disc (which I did not).
He also says
Status: 0xc000000f
Info: The boot selection failed because a required device is not accessible.
Whenever I try to boot normally, it wouldn't let me.
Hello
You can use a repair disc. To obtain a repair disc, find someone with the 32-bit Windows 7 computer and create a system repair disk to repair your problem.
This link will help you...
http://maximumpcguides.com/Windows-7/create-a-Windows-7-system-repair-disc/
Checkurtech
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I get a message from Windows could not start whenever I turn on my computer.
Original title: Windows could not start.
Windows could not start. A recent hardware or software change might be the cause. To solve the problem:
(1) Insert your disc to Installations of Windows, and then restart your computer
(2) select language settings, and then click "next".
3) click on "repair your computer".If you do not have the disk, contact your system administrator or computer manufacturer for assistance.
File: \Windows\system32\drivers\volsnap.sys
Status: 0xc0000221
Info: Windows could not load a critical system driver is missing or corrupt.
***
Whenever I restart the computer, this is the window that appears and I can't go in front of her. It cannot boot without failure, or any other mode.ANY help is appreciated! I don't have the original installation disc for Windows. And since I can't go beyond that I can't the product key...
My computer is a Sony Viao VGN-N350E
mnmshemi
Hello
the link below is how to download and get a vista disk startup repair, which you can start from the
http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/
Here's how to use startup repair system restore command prompt, etc. to bleepingcomputers link below
http://www.bleepingcomputer.com/tutorials/tutorial148.html
to boot from the dvd drive to be able to you will see a way to get into the bios Setup at the bottom of the screen or command menu start
It would be F2 or delete etc to enter the BIOS or F12 etc. for the start menu
Change boot order it do dvd drive 1st in the boot order
http://helpdeskgeek.com/how-to/change-boot-order-XP-Vista/
and if all else fails and you need to reinstall vista are the normal methods for computers preinstalled vista portable
Contact the computer manufacturer and ask them to send vista recovery discs
they do it for a nominal cost of $
also ask them if you have a recovery partition on your hard drive to get back to the way you bought
you would normally press F10 or F11 or Alt + F10, 0 at startup to start the recovery process according to the manufacturer
Ask them of the exact key sequence
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Update CPU which proved later to be bad. Replaced by original CPU. Re-installed Windows XP Home using a slipstreamed CD that I burned the original non - OEM drive that has Service Pack 2. Integrated Service Pack 3 which I got from the MS. site Everything works well except for Windows Update. The setting seem to be correct in Administrative Tools/Services. The status of the Service is "stopped". When I try to start the automatic updates from Administrative Tools/Services I receive "error 127: the specified procedure could not be found." Also "error 0 x 80240036: could not start the service automatic updates on local computer» Used the range of anti-virus and malware and found nothing. Currently using Avast 7.0.1426. I also used various tools of Fix - It MS nothing helps. Any help would be greatly appreciated. Thank you.
Hello
1. what application or antivirus security suite is installed and your current subscription?
2 Norton (another) or a McAfee application ever installed on this machine?
3. What are the fix applications that you used so far to try to fix this problem?
Try the next method and check if that helps you with the question of the 127 error you receive.
Method 1: Rdding the DLL file by doing the following:
1. Click Start and click Run, in the search box type CMD and press to enter.
2. right click on CMD in the list and click "Run as Administrator".
3. type the following command and press ENTER. Regsvr32 msvcp71.dll
4. close the command prompt window.Method 2: run the file system (CFS) Checker:
(Note: you need an XP installation disk to start the System File Checker search.)
The SFC command is used to detect and resolve problems with the files on Windows XP and Windows Vista computers. This command allows you to launch the Windows File Protection Service and allows you to analyze all integrity-protected Windows files and replace all problematic files identified.
1. click on start, and in the box to start, search type CMD
2. right click on CMD in the list and click "Run as Administrator"
3. type the following command and press ENTER. Sfc/scannow
4. close the command prompt window.For more information on scan SFC (System File Checker), please look in the link mentioned below.
http://support.Microsoft.com/kb/310747
I hope this helps.
-
* Original title: windows startup
Hi I have a windows computer 7 and when I start it up it says windows could not start then it says windows normally or repair I choose windows star normally and his coming as a code error 0x0000005c and I did they opsen others, but still the same error code I just wanted if I can back up my photos because they are good, or I can try to solve this
Thank you
The BIOS back to their default level settings.
- Make sure that all internal cables, cards, and other components are installed and correctly.
- Start your PC with essential hardware only.
If no change:
Perform Diagnostics on the memory and hard drive tests.
-
im getting this message if I want to run Disk Defragmenter... "Disk Defragmenter cannot start the Task Scheduler service is not running. Start the Task Scheduler service and try again. "tried to start the Task Scheduler on services.msc, but it gives me the message" windows could not start the Task Scheduler on the computer local error 2: the system cannot find the file specified. '. »
Hello
See if run the checker (SFC.exe) system files using the parameter/scannow help.
How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7:
http://support.Microsoft.com/default.aspx/KB/929833
Ramesh Srinivasan, Microsoft MVP [Windows Desktop Experience]
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