do not for sure all restart please help.

So I got my repaired phone recently while in a phone shop and I went back in the store earlier this week due to my phone being insensitive and a black screen. automatically he started working as soon as I arrived and the Lady then did a hard reset maybe.

Now, this morning, I could get in my Iphone 5 several times, but now the touch screen froze on me. the home button and power button always works, even with siri, I remember the Lady say a word about a hard reset? I'm sure what she did, but I'm not sure 100%, and I'm afraid to try that my phone is not backed up and I don't want to lose anything like photos or videos, texts, etc.

So Yes if someone could help with this weather information he keeps all the files would be much appreciated! Thanks heaps

PS my phone has the recent IOS updated.

A forced reboot - pressing the home and lock buttons for at least 10 seconds until the Apple logo appears - should not remove anything.

With all the problems that you encounter, why haven't you have saved?

Tags: iPhone

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