Do not have access to my 1 year subscription

Hello

I just bought the creative cloud 2 days ago, and when I try to download photoshop the page says that I have to renew my subscription even if the payment was made without any problem...

Hi Delphine,.

My apologies for the late response, I checked and found that the address that you have shared with me your Adobe creative cloud schoolgirl and her teacher subscription registered on it.

If please sign out and sign in with the correct e-mail on your Adobe Creative Cloud app to activate your apps. See, connect and disconnect to activate Cloud Creative applications

Kind regards

Bani

Tags: Adobe

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