I get a message that says that I do not have access and enter an administrators password

I have a desktop HP running windows XP.  I get a message that says that I do not have access and enter an administrators password.  I am trying to download a virus software.  I noticed that the security of the window manager warned that no virus software has been found.  It doesn't let me do.  I own the computer how do?  Are there real ideas that will actually work so I can get control of my computer?

* original title - cannot control my computer.  Don't know password * administrator

Hello

1. have you logged as administrator?

2. how many user accounts you created on the system?

Follow these steps and check if that helps:

Method 1:
I suggest you try to scan online antivirus in your computer and check if it helps:
http://www.Microsoft.com/security/scanner/en-us/default.aspx

Method 2:
Try to perform the clean boot and check if it helps:
http://support.Microsoft.com/kb/310353

NOTE: When you are finished troubleshooting, make sure that put you the computer in start mode normal as suggested article above.

Method 3:
Try creating a new user account and check:
http://support.Microsoft.com/kb/279783

It will be useful.

Tags: Windows

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