do not open program

I have a studio 1555 sound running windows 7 64 bit and I have updated all drivers MI (new bios and stuff recommended dells are) tryin to play wow... I click on the launcher and the small mini screen appears fine, I press play then it goes all black and all that shows is my loading bar... or I can watch the video intro to wotlk together and right when IM done with this acceptance the terms and agreements it freezes... I tried the wizard repair of wow, I tried a reinstall, I tried compatibility mode and operation of wow on xp service pack 2 and 3... IM lost someone help here?

Hello

·        What version of world of Warcraft you try to play?

·        You get the error message?

Check if the game is compatible with Windows 7. Click on the link below.

http://www.Microsoft.com/Windows/compatibility/Windows-7/en-us/search.aspx?l=en-us&type=software&s=world%20Of%20warcrafts&OS=32-bit

Step 1:

Lower the resolution of the screen and check if you are able to play the game.

For more information, see the article mentioned below.

Change your screen resolution

http://Windows.Microsoft.com/en-us/Windows7/change-your-screen-resolution

Step 2:

Maybe it's that your graphics card does not support the game. Click on the below link to know what graphics card supports this game.

http://us.Blizzard.com/support/article.XML?locale=en_US&articleid=21085

Update your graphics card drivers form dell site and check if you are able to play the game or not.

http://support.dell.com/support/downloads/driverslist.aspx?os=W764&catid=6&dateid=-1&impid=-1&osl=EN&typeid=-1&formatid=-1&servicetag=&SystemID=STUDIO1555&hidos=W764&hidlang=en&TabIndex=&scanSupported=True&scanConsent=False

For more information, see the article below.

Updated a hardware driver that is not working properly

http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

You can post your query on the forums of the world of Warcarfts to get help. Click on the link below.

http://forums.worldofwarcraft.com/

Thanks and regards.

Thahaseena M
Microsoft Answers Support Engineer.
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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