Do we really have Hosted Exchange?

Hello

We have a fully hosted system provided by a third party.

This includes the Terminal servers, ad, file servers and application servers.

It also includes a messaging service described as Hosted Exchange.

However we recently asked a Primary SMTP address of email accounts can be changed, the user is married.

We were told that this is not possible and the solution was to export mail, delete mail account, create a new e-mail account with the new primary SMTP address and then import the mail.

We relied on the most difficult issue and said that the no ECP or PowerShell interface has mail service available to us or hosting company themselves.

Question: Are they really provides us a with Hosted Exchange?

This issue is beyond the scope of this site (for consumers) and to be sure, you get the best (and fastest) reply, we have to ask either on Technet (for IT Pro) or MSDN (for developers)

If you give us a link to the new thread we can point to some resources it

Tags: Windows

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