doc files locked by another user. Occurs when the laptop computer on the new Word documents opening.

Just acquired a computer laptop and everything seemed to sync with SkyDrive and my desktop PC, except that the Word doc files will not open. Error message _ .doc is locked by another user. By selecting 'Open read-only' displays a different error message.

All other types of files and doc files produced local seem to work well. I can access and open files on SkyDrive.com with both computers. docx files do not seem to be affected.

The problem occurs only on my laptop. To access the files established by clicking on it in the local SkyDrive open Word (2010) with the error message (the file is locked by another user).

Files open very well during the passage of SkyDrive.com (from mobile) and in all desktop scenarios. And can access the files on the desktop to the laptop via the network. The two computers configured in the same way of C:, D: (SkyDrive on this partition) and E:

I can copy files over the network to the laptop E: partition and they access very well. Copy them to D:\SkyDrive (once the original has been removed and SkyDrive left) same problem occurs. Network's WiFi in the House.

Does not occur with the new files created on laptop, the files in the root directory of the laptop (only subdir) skydrive and .docx files.

I have updated the advanced settings of sharing and security on the two computers without success.

All other types of files seem fine.

Help appreciated.

Stephen

Greetings from the happy camper,

Long process, simple solution. Thanks to Madeni K N for suggestions that lead to the solution.

The drive letter has changed

The temporary internet folder to E: and changed environment variables

Moved temporary internet files to E:

Without success

The drive letter has changed back to D:

Deleted from the temporary internet folder.

Success!

Checked E: temp internet files and notice a file called Content.Word

Empty file 0 bytes

Copied to the temporary internet folder in D: less Content.Word file

Reset environment variables and temp internet folder to D:

No problem! Yes team!

Comments and suggestions appreciated.

Thank you all

Stephen

Tags: Windows

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