Install VISTA SP2 - all my old documents are "locked by another user.
I used Windows update to install the Vista SP2 and now all my existing documents came as "locked by another user", or in the case of older documentation and worksheets in read-only or corrupt. The docs are very good, I can copy it to another machine and they work. In addition, the file attributes are NOT marked read-only. Any ideas? I was going to cancel, but the restoration of the system shows no point of restoration before the update, even if I manually created a Saturday.
Thanks in advance.
Ted
Hi tearnott,
Thank you for using answers Forum.
Have you tried creating a new user as suggested by Debbie?
I found this on the desktop support site:
http://Office.Microsoft.com/en-us/Word/HA011406121033.aspx
If you cannot make changes to a document, your Word program cannot be enabled, the document can be locked for editing or protected by password, or you could try to modify a document or text in a protected form.
Note You cannot edit an open document in Word Viewer, but you can copy text to the Clipboard to paste into other applications.
This command is not available because the document is locked for editing
If you see the following message when you try to modify a document in Word 2003 or Word 2002: "this command is not available because the document is locked for editing" your Word program can not be activated. To check, follow these steps:
- On the help menu, click Activate Product .
If Word is enabled, a message tells you that the product has already been activated. If Word is not enabled, the Office Activation Wizard appears to guide you through the activation process.
Note You can open a Word document, even if the program is not activated, but you cannot use many commands and you cannot save the document.
The document is locked for editing by another user
If you see the following message when you try to modify a document in Word 2000 or Word 2002: "the document is locked for editing by another user," Word previously might have shut down improperly while the file is still open.
The document can also be locked from editing if the original version of the document is already open, or if the document is shared over a network and another user opened. This applies to Word 2000, 2002 and 2003.
Note If the Group similar taskbar buttons is selected, the original version of the document can be open without your realizing it. Click Word in the Windows task bar to see the names of all the Word documents that are open.
Your document is protected by a password
If the owner of the protected the document with a password (including a blank password), you might be limited to read-only access unless you enter the password. If you forget or lose a password, you cannot change the document.
This modification not allowed because the document is locked
If you see this message at the bottom of the application window when you try to modify a document: "This unauthorized change because the document is locked," the document is protected by a restriction of amendment no changes (read only) or comments in Word 2003 (or a restriction of comments in Word 2002 and Word 2000). The author of the document to restrict editing features to protect the Document. Menu commands may also be unavailable, depending on the permissions granted to your by the author of the document.
Note When you open a document protected by Information Rights Management (IRM) in Word 2003, you might have permission to view the document but not to change it. When you open the document, the Office shared workspace pane opens by default on the right side of the application window. In the task pane, click View My permissions to see your permissions.
I hope this helps. Chris
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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I now tried installing Vista sp2 several times and get the above error message.
I have Windows Vista Home premium 32-bit with Service Pack 1.
I use Google Chrome as a browser and Kaspersky Internet security as a security suite.
I have a Dell Dimension desktop computer about 6 years now with 1 GB of Ram & AMD Athlon 64 x 2 Dual Core Processor5000 + 2.6 GHz.
Although I am British my windows operating system is in German.
I tried a lot of different options suggested on google and Microsoft.
I tried to install windows update, but that has not worked.
I also downloaded the SP2 and system update readiness tool and tried to install again, which didn't work.
I tried to install in safe mode. I did a clean boot and tried to install.
I checked the registry for the vLight folder see if that was causing the problem, but there was no record vLight.
I downloaded the Microsoft Fixit 50202 but still cannot install.
I hope someone can help. All tips are welcome.
Do you think we (or rather you) will be able to decipher this problem or are - it probably that I have to reinstall Vista and SP1, and then try again to install SP2...
My #1 concern is the fact that your computer has been & still lacks so many updates of security reviews.
- Support for Vista Service Pack 1 (SP1) ended on Tuesday, July 12, 2011. Computers still running Vista SP1 "will no longer updates [i.e., updates published after July 12, 2011 so you're now nearly three 3 years behind on security updates critical!]. from Windows Update"until SP2 has been installed (this will require several prerequisite updates be installed first).
Even if we managed to get SP2 installed, there's a very good chance that one or several updates released since July 12, 2011 will not be able to install.
Then there's the fact that your computer - and the data on it - has been at risk for so long.
Therefore, the only way you can ever trust the computer sescurity again would be of formatting the hard drive - and then do a clean installation of Windows (Vista or Win7).
See the poster in this thread and follow the instructions of (my) WHOLE (to-the-letter & in order! ) to restore your computer to a State safe & functional: http://answers.microsoft.com/thread/c44429fb-3f7c-4646-8529-5a97bb3cd0eb
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Wish I had better news for you. Good luck!
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~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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==================================================================
[1] ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe -
Laptop does not start after installing vista sp2
My Dell XPS 1530 stopped working after installing vista sp2. He gave me instructions for installation, step 1 of 3 and it went all that they way up to step 3 of 3 and said its closure and never came back...
Please let me know, how to start the laptop.Hello GoogleGuru,
Thank you for visiting the Microsoft Answers forum.
Because your computer does not start until the desktop computer, we were able to try the system restore to a point before you install SP2.
Thus, with the computer is shut down. Press the power button, then press on and press F8 until you see the startup options, and then it will give you the ability to boot to the last known good configuration. (select it).If this does not work, you can try to boot from the Vista DVD and use the recovery console to perform a restore of the system to another point in time.
Post back with the results.
Thank you
Martin
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think -
original title: cannot install vista SP2. Resets the return on step 3 of 3.
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IAM running windows Vista 32 bit, home premium.
Try these institutions.
http://support.Microsoft.com/kb/971204/
http://support.Microsoft.com/kb/313222
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https://support.Microsoft.com/OAS/default.aspx?PRID=13014&Gprid=582034&St=1
Free unlimited installation and compatibility support is available for Windows Vista, but only for Service Pack 2 (SP2). This support for SP2 is valid until August 30, 2010.
Microsoft free support for Vista SP2 at the link above.
See you soon.
Mick Murphy - Microsoft partner
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Original title: Windows Update error code
I get an error code 80073712 when installing vista SP2 with windows update, how to fix this?
Hi Mike,.
You can try the steps in the following article and try to install the stand-alone package for Windows Vista SP2.
Error code 0 x 80073712 when you use Windows Update or Microsoft Update to install updates
For more information, you can also consult the following articles:
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Stephen
Greetings from the happy camper,
Long process, simple solution. Thanks to Madeni K N for suggestions that lead to the solution.
The drive letter has changed
The temporary internet folder to E: and changed environment variables
Moved temporary internet files to E:
Without success
The drive letter has changed back to D:
Deleted from the temporary internet folder.
Success!
Checked E: temp internet files and notice a file called Content.Word
Empty file 0 bytes
Copied to the temporary internet folder in D: less Content.Word file
Reset environment variables and temp internet folder to D:
No problem! Yes team!
Comments and suggestions appreciated.
Thank you all
Stephen
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Bluetooth does not work since installing Vista SP2
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HELO JosieC, welcome.
In Device Manager, there are all the devices with a yellow mark ! next to them? Is there an 'unknown' devices listed?
You could try the system restore to restore the computer prior to the installation of SP2.
1. click on START
2. Type "System Restore" (without the quotes) and press enter
3 follow the prompts to restore your system to a date BEFORE the problem startedLet us know what happens
Thank you! Ryan Thieman
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think. -
Cannot install Vista SP2; 'upgrade' disabled when I try and re - install by KB958044
Hello
After three days of struggle with trying to get Vista Ultimate (purhcased at the United States) SP2 update, and several failures of various updates automatically downloaded from Windows Update: I finally found and read
MS response has been a link to: http://support.microsoft.com/kb/958044
But when I try to follow the instructions in KB958044: 'upgrade' is disabled.
I don't really wish to throw three days work of re - install my programs, tweak the settings, etc.
Thank you, Bill Woodruff Bill Woodruff
Hi Bill Woodruff.
Because the standalone SP2 package failed with the error: '0 x 80070490', you can try to run Checksur (KB947821) to address corruption in the manifest of component maintenance (EC) and try to install SP2 Standalone Package.
To run Checksur (KB947821) follow the mentioned below as follows:
(1) download and run the system update by the following article preparation tool: KB947821. Description of the system update tool for Windows Vista and Windows Server 2008: http://support.microsoft.com/kb/947821
(2) put the computer in Cleanboot before installing the stand-alone Package of SP2:
To perform the cleanboot, refer to:
Click Start, type msconfig in the search box and press ENTER. If you are prompted for an administrator password or a confirmation, type the password, or click on continue. On the general tab, click Selective startup, Selective Startup.Under, clear the check box load startup items. Click the Services tab, select the hide all Microsoft Services check box, and then click Disable all. Click OK.
How to perform a clean boot procedure to determine if background programs are interfering with a game or a program that you currently use: http://support.microsoft.com/kb/939671
(3) try to install the stand-alone Package for Windows Vista SP2.
(4) after Installation of SP2, put the computer in Normal mode:
Click Start and type msconfig in the box start the search. On the general tab, select "NORMAL STARTUP". Click on apply, then OK. When you are prompted, click on restart.
However if SP2 fails to install again, then you can have make a repair or Installation upgrade Inplace of Vista to install SP2 as mentioned in article KB958044 after uninstalling SP1.
During the Upgrade Installation process, you will get the options go online to get the latest updates for installation and do not receive updates for installation. If you choose the option to go online to get updates, then it tries to download updates for the installation process, the windows updates required for Installation, including driver updates and it won't include all the latest Service Packs for Windows Vista.
If you get an error "upgrade is disabled" when you try the Inplace upgrade, it may be due to a version of Windows Vista with Service Pack 1 installed, you can not upgrade by using media that does not Service Pack 1. If you have a drive without SP1 and SP1 is installed on the computer as an update, you need to maybe uninstall SP1 first and then start the Installation of upgrade or you can arrange a full disc with SP1 to make Installation of upgrade by using the product key came with your upgrade disc.
For more information, please visit the link: http://support.microsoft.com/kb/951247
If you try to uninstall SP1 to upgrade Installation, you can follow the mentioned below as follows:
1) click Start, type Appwiz.cpl in the Start Search box, and then click Appwiz.cpl in the list programs.
(2) If you are prompted for an administrator password or a confirmation, type the password, or click on continue.3) click View installed updates. Click service (KB936330) package you want to uninstall, and then click on uninstall.
For more information, please visit the link: http://support.microsoft.com/kb/948537
Hope this information is useful.
Let me know if it worked.
With regard to:
Jeremy K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think. -
Error when you try to install Vista SP2 WindowsUpdate_80070570
When I try the install of Vista SP2. I get this error message:
'WindowsUpdate_80070570 '.
Here's what I've been able to get when I performed the "verifyscan." When I tried the "scannow", he gets 30% and says that it cannot perform the requested function. Anyway, here's the cbs.log newspaper, perhaps what is ' All help to get an answer:the problem I have is that I can't download Vista SP2 because of a file corrupted somehow. Impossible to find a solution to this error when you use windows update. in any case, here's what I found when I followed your steps above... What do you think maybe would it be?
2009-11-14 14:14:26, error CSI 00000070 (F) STATUS_FILE_CORRUPT_ERROR #1776848 # to Windows::Rtl:SystemImplementation:DirectFileSystemProvider:SysCreateFile(flags_=_0,_handle_=_{provider=,_handle=0},_da_=_(FILE_GENERIC_READ|)) FILE_WRITE_ATTRIBUTES | FILE_WRITE_EA | FILE_APPEND_DATA | FILE_WRITE_DATA), oa = @0x16ae850--> OBJECT_ATTRIBUTES {s:24, rd:, on:[81]"\SystemRoot\WinSxS\Temp\PendingRenames\c0f325106765ca01330a0000a415c001.$$.cdf-ms"; a: (OBJ_CASE_INSENSITIVE)}, iosb = @0x16ae82c, as = (null), fa = 0x00000020, his = (FILE_SHARE_READ |) FILE_SHARE_WRITE. FILE_SHARE_DELETE), d = FILE_OPEN_IF, co = (FILE_NON_DIRECTORY_FILE |) FILE_SYNCHRONOUS_IO_NONALERT | (0 x 00004000), eab = NULL, eal = 0, disp = (null))
[gle = 0xd0000102]
2009-11-14 14:14:26, error CSI 00000071@2009/11/14:20:14:26.045 (F) d:\longhorn\base\wcp\sil\merged\ntu\ntsystem.cpp(1854): native STATUS_FILE_CORRUPT_ERROR error of the function expression Windows::Rtl:SystemImplementation:DirectFileSystemProvider:SysCreateFile: (null)
[gle = 0 x 80004005]
2009-11-14 14:14:30, Error CSI 00000072 (F) STATUS_FILE_CORRUPT_ERROR #1776837# from Windows::Rtl::SystemImplementation::CFile_IRtlFileTearoff::SetContents(file = [l:74{37}]"\SystemRoot\WinSxS\FileMaps\$$.cdf-ms", flags = 0, contents = {l:3600 b:50636d480100000000000000668929e80c7e131b4b000000800200002a0000005400000000000000000000000d0000004c02000000000000000000004a000000ffffffffff1b352825d55541acb06e7c64c725d8233dffff0000000000000000dcf7b34b0000000001000000e690d6260000000002000000d45bc52d00000000...}) [gle = 0xd0000102]
2009-11-14 14:14:30, error CSI 00000073 (F) STATUS_FILE_CORRUPT_ERROR #1776831 # to CFileInstaller::AddFileMappingContent (...) [gle = 0xd0000102]
2009-11-14 14:14:30, error CSI 00000074 (F) STATUS_FILE_CORRUPT_ERROR #1776743 # to CFileInstaller::CommitChanges (...) [gle = 0xd0000102]
2009-11-14 14:14:30, error CSI 00000075 (F) STATUS_FILE_CORRUPT_ERROR #1776742 # to PrimitiveInstaller::CCoordinator:FinalizeChanges (...) [gle = 0xd0000102]Note perform a repair installation will not damage files and applications that are currently installed on your computer.
But, I recommend always backup your important just in case stuff.
No one can give no guarantee that nothing's wrong turn. TaurArian [MVP] 2005-2010 - Update Services -
Computer does not stop after installing Vista SP2
I installed the Vista SP2 and now when I try to shut down the computer it just sticks on the page "Shutting Down"
Hello
Answers is the correct forum for these questions:
How to troubleshoot Windows Vista and Windows Server 2008 service pack
installation issues.
http://support.Microsoft.com/kb/947366Service Pack Center
http://Windows.Microsoft.com/en-us/Windows/downloads/service-packs===========================================================
This problem is often antivirus/security programs.
-----------------------------------------------------------------------------------------------------------
What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
on this machine, including those you have uninstalled (they leave leftovers behind which can cause
strange problems).----------------------------------------------------
Follow these steps:
Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html==========================================
After the foregoing:
How to troubleshoot a problem by performing a clean boot in Windows Vista
http://support.Microsoft.com/kb/929135
How to troubleshoot performance issues in Windows Vista
http://support.Microsoft.com/kb/950685Optimize the performance of Microsoft Windows Vista
http://support.Microsoft.com/kb/959062
To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
reference (if you have a small box at the bottom left - show for all users, then check that).How to check and change Vista startup programs
http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.htmlA quick check to see that load method 2 is - using MSCONFIG then put a list of
those here.
--------------------------------------------------------------------Tools that should help you:
Process Explorer - free - find out which files, key of registry and other objects processes have opened.
What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
each process.
http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspxAutoruns - free - see what programs are configured to start automatically when you start your system
and you log in. Autoruns also shows you the full list of registry and file locations where applications can
Configure auto-start settings.
http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspxThere are many excellent free tools from Sysinternals
http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx-Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
a program that runs in your Windows startup.
http://www.NirSoft.NET/utils/what_run_in_startup.htmlThere are many excellent free tools to NirSoft
http://www.NirSoft.NET/utils/index.htmlWindow Watcher - free - do you know what is running on your computer? Maybe not. The window
Watcher says it all, reporting of any window created by running programs, if the window
is visible or not.
http://www.KarenWare.com/PowerTools/ptwinwatch.aspMany excellent free tools and an excellent newsletter at Karenware
http://www.KarenWare.com/===========================================
Vista and Windows 7 updated drivers love then here's how update the most important.
This is my generic how updates of appropriate driver:
This utility, it is easy see which versions are loaded:
-Free - DriverView utility displays the list of all device drivers currently loaded on your system.
For each driver in the list, additional useful information is displayed: load address of the driver,
Description, version, product name, company that created the driver and more.
http://www.NirSoft.NET/utils/DriverView.htmlFor drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
Control Panel - device - Graphics Manager - note the brand and complete model
your video card - double - tab of the driver - write version information. Now, click on update
Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
Uninstall - REBOOT it will refresh the driver stack.Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
with their own software and drivers and all other main drivers that you have.Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
BIOS, Chipset and software updates on the site of the manufacturer of the system here.)Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
each installation.Always check in the Device Manager - drivers tab to be sure the version you actually install
presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
in particular that) so to install a driver - reboot - check that it is installed and repeat as
necessary.Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
manually by model.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmHow to install a device driver in Vista Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.htmlIf you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
Updates, that leaves about Windows updates but it will not install the drivers that will be generally
older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
get new manually if you wish.How to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx===========================================
Refer to these discussions because many more excellent advice however don't forget to check your antivirus
programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
first.Problems with the overall speed of the system and performance
http://support.Microsoft.com/GP/slow_windows_performance/en-usPerformance and Maintenance Tips
http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125Explorer Windows stopped working
http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3Hope these helps.
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